Job Description

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you'll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

In return, we'll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer. You'll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

About the role

About the role

As Director, Talent Acquisition Strategy & Operations in our Talent Acquisition team, you will bring our purpose to life everyday. How? By leading with innovation and creating a thoughtful, well articulated, talent acquisition strategy for hiring the best candidates to Intact. You will operationalize the talent strategy that will bring great ideas to life and deliver excellence. You will strengthen the TA team to achieve Intact's hiring goals through a combination of strategic and operational projects and initiatives including employer brand, recruitment marketing, and talent attraction events.

Reporting to the Vice President, Talent Acquisition, our team will rely on you to lead and oversee Intact's talent acquisition systems/technology, processes, Recruitment strategy, and Employer brand streams on a national level. You will bring market intel, best practices, research, and data that build strategic plans and operationalize our centralized recruitment function.

You will oversee a team of professionals that are dedicated system experts, project leads, recruitment marketing creatives, and employer brand experts that support the broader national recruitment teams. You will collaborate with the TA leadership team to develop strategies that shape the future of recruiting at Intact. You will execute our talent strategy roadmap by ensuring that our recruitment processes, tools, systems, marketing channels, and branding strategies make this a best-in-class TA team and position Intact as a leading employer of choice within a competitive industry.

What's in it for you:

Ownership and autonomy. You want to influence the future of talent acquisition, promoting Intact as a top employer. You will impact the future tools and methods used in talent acquisition and this motivates you because you recognize that it is not just about what we do, but how we can do it better. You want to lead the conversations, own the plans, and see the impact of our recruitment success. You will be given the autonomy to bring new ideas to the forefront - and execute on them.

Exposure. You will fully understand the candidate experience, work with business leaders, recruiters, creatives, marketing professionals, IT, vendors, external suppliers, and procurement. You will gain exposure across every business at Intact. The opportunities to innovate and influence in this position are limitless.

Professional development. This is an opportunity to build a unique career in an industry ready for disruption. You will engage in meaningful work that will expand your knowledge, perfect your craft, and sharpen your skills. And you will have the opportunity to share your expertise by coaching, mentoring, and developing a team of passionate TA professionals.

We are truly an amazing team. One that collaborates, innovates, and succeeds together.

What you'll do here:

• Partner with the leadership team to develop strategy and vision for overall operations in Talent Acquisition
• Leverage data and research to recommend improvements to processes, workflows, tools, system integration, optimization, and user adoption
• Manage, coach, and develop team of direct reports and promote employee engagement
• Establish, communicate, and measure performance objectives for the TA team
• Build trusted relationships with business leaders, vendors, suppliers, partners, marketing, and the broader recruitment team.
• Lead national projects involving multiple stakeholders at all levels in a complex corporate structure
• Manage large-scale budgets and leverage financial acumen to evaluate metrics and make strategic, cost-effective business decisions
• Support and drive strategies, resources, tools, and action plans that minimize bias in recruitment and advance diversity, equity, and inclusion goals
• Determine which levers to pull to increase candidate traffic and engagement
• Ensure we're making the best decisions on where to invest in paid media
• Develop recruitment marketing strategies to support the operations
• Measure the success of our strategies and pivot to stay competitive
• Prepare compelling strategy decks and pitches for executive business leaders
• Promote Intact as a best employer and destination for top talent and experts
• You will play an integral role in executing Intact's Talent Acquisition strategy.

What you bring to the table:

• 5-10 years of combined experience in Talent Acquisition and strategic operations, project management, recruitment marketing, and employer brand
• Strong experience with Workday systems (either implementing or using the system) is preferred
• 2-3 years of experience as a people manager
• Exceptional story telling and presentation skills by leveraging data and metrics to articulate market trends and inform strategy
• Advanced PowerPoint skills to create effective presentations and business cases
• Advanced Excel skills - you are at ease with data analysis, metrics, and manipulation to produce reports, drive decisions, track ROI, and tell a story
• Proven track record of successfully managing large-scale budgets in a corporate environment
• You have superior verbal and written communication skills to convey complex concepts or ideas clearly and effectively; and you are great at building strong relationships
• You are a creative and critical thinker, problem-solver, and innovator
• You are organized, methodical, and have keen foresight to anticipate needs and outcomes
• You are passionate about paid media; programmatic advertising; candidate job publishing; campaign management, metrics; agencies and vendors; Google analytics; Indeed, Glassdoor and LinkedIn products and optimization
• You use a diversity, equity, and inclusion lens on everything that you do
• Bilingual in English and French is an asset

#LI-Prof #LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact, belairdirect, or Johnson Insurance, please apply for this role on Contact People.