Job Description

Date Posted: 07/06/2023
Req ID:32557
Faculty/Division: Faculty of Pharmacy
Department: Faculty of Pharmacy
Campus: St. George (Downtown Toronto)

Description:

About Us:

With nearly 1,000 undergraduate and over 140 graduate students walking the halls of our iconic building, the University of Toronto\xe2\x80\x99s Leslie Dan Faculty of Pharmacy is a recognized global leader in the fields of pharmacy education and research. Together, we are moving science and health through a focus on excellence and innovation.

With over 180 faculty members including researchers, clinician scientists, clinical educators and community, hospital and affiliated experts, we are the top faculty of pharmacy in Canada and ranked among the top globally. We are committed to offering leading-edge pharmacy education programs and driving innovation and discovery in the pharmaceutical sciences. Our scientists are catalysts for the discovery of novel therapeutic targets, new drugs, medical devices, diagnostic tests and new solutions to provide the safest, most effective and affordable therapies for patients and methodologies to foster pharmacy practice excellence.

Visit us at to find out more about the incredible work being done.

Position Summary:

The Leslie Dan Faculty of Pharmacy (LDFP) is Canada\'s largest pharmacy school and has a world class reputation in both education and research. We are also one of the largest pharmacy schools in North America, offer innovative education programs and conduct cutting edge research that is multidisciplinary and encompasses all aspects of patient care and drug therapy. Our Faculty is comprised of over 1,400 students studying in our PharmD, PharmD for Pharmacists, International Pharmacy Graduate and Graduate Studies programs, approximately 38 staff members, and 49 faculty members.

Your Opportunity:

Reporting to the Chief Administrative Officer (CAO) of the Leslie Dan Faculty of Pharmacy, the Director, Information and Learning Technology (ILT) provides strong strategic and innovative leadership to build cohesive, collaborative and coordinated information technology systems and services in support of the Faculty\'s academic (teaching, learning and research), student and administrative operations.

The Director will build and lead a team; manage annual capital budgets; define metrics based on LDFP\'s overall strategic objectives, ensure the integrity, reliability, security, and performance of information systems. The Director will be the primary point of accountability for the effectiveness and efficiency of Technology Solutions for the Faculty. The Director will represent the Faculty on the University\'s Information and Technology Services (I+TS) committees and projects, and maintain close communication with the University\'s Chief Information Officer\'s (CIO) office.

The Director will plan, implement, and sustain a comprehensive information and technology environment. The incumbent will provide creative, thought leadership and strategic direction, design, development, sustainment in the areas of technology service, including instructional design, information and learning technologies, web, classroom media, and audio-visual services for students, staff, faculty, and visitors. The incumbent is responsible for the development and implementation of short-term and long-term technology strategies across the portfolio, management of Faculty administrative information systems and of the Faculty\'s use of University administrative information systems, and full management of related staff and resources.

The incumbent will ensure that the LDFP\'s Technology Services (e.g. IT and learning systems) are in compliance with Faculty, University and Government policies, procedures and legislation from a risk management, security and compliance perspective. The Director will lead the development and execution of an information security plan that protects the confidentiality, integrity, and availability of LDFP\'s data and servers; articulate in lay terms the Faculty IT architecture to establish IT departmental goals, objectives, and operating procedures; and adjusts IT standards and technologies to meet an ever evolving technological landscape. The Director will work with the IT team to develop robust policies and procedures, and will provide overall management and oversight to the Technology team. The Director will advise on the appropriate response to external factors affecting all technology services within the Faculty, and is the Faculty\'s administrative IT representative for University-wide committees and forums.

The Director will fully understand and appreciate the LDFP\'s academic and research programs as well as the administration of LDFP\'s business functions. The Director has accountability for developing and safeguarding the Faculty\'s information and learning technology services, systems, processes, analytics and equipment, and for researching and planning the next generation of learning and academic support systems including contract negotiation and management. The Director will interface with visitors and the public, and consults with faculty senior management, and other individuals regularly to understand LDFP\'s needs and leverages University resources where possible.

Qualifications Required:

Education:

University degree in Computer Engineering, Computer Science or acceptable combination of education and experience; master\'s degree preferred.

Experience:

• Eight (8) years of progressive responsibility working in the field of information systems and technology, with demonstrated technical knowledge/skills in a wide range of client/server environments, internet/intranet technologies, and data and internet security, preferably in a University environment;
• Experience in policy formulation, project management, network systems, web-enabled database systems, management of daily operations, end user support, disaster recovery, and staff IT training;
• Knowledge of academic environment and policies and procedures related to IT management, privacy legislation, and confidentiality;
• Minimum of five (5) years of management experience in a unionized environment;
• Experience administering a Windows-based enterprise network environment is required;
• Experience in education using information technology and/or educational design with information technology is an asset.

Skills:

• Sound knowledge of a variety of software and hardware including SAP, standard operating systems, Microsoft products, SMS, IIS servers, exchange mail server, SQL database system, web servers and virtualization;
• Must understand network integration and software development lifecycle;
• Thorough understanding of data exchange and database management in a multi\xc2\xac database environment is required;
• Demonstrated leadership and strategic planning skills;
• Effective oral and written communication skills; Strong interpersonal and customer service skills;
• Excellent organizational and diagnostic/analytical skills;
• Must be a strategic thinker;
• Must be able to lead a technical team with strong supervisory skills;
• Ability to be innovative and creative to support the research, teaching and administrative goals of the Faculty;
• Demonstrated IT strategic planning skills with a thorough understanding and experience with IT operations, user services, administration and technical development;
• Demonstrated project management skills and the ability to plan, design, develop and implement complex IT technology and systems.

Other:

The Director values, embodies, promotes, and instils in his/her team a service-oriented approach, with a focus on continuous improvement and innovation. The incumbent is a leader that has demonstrated success throughout their career; can build high performing teams and solutions effectively and efficiently; has the ability to work with faculty and staff to develop, and communicate the status of, technology plans and initiatives; and can promote and deliver quality service to faculty, staff, and students; Ability to work well as a member of a team; ability to work well under pressure and resolve problems; ability to meet deadlines and make sound judgments; and ability to demonstrate tact, diplomacy and conflict resolution skills in dealing with academic, administrative, and technical staff; Required firm commitment to provide exemplary services in a demanding and challenging environment; proven experience in administrative and budgetary planning; and demonstrated ability and interest in working with a highly diverse student and employee population.

Closing Date: 07/14/2023,11:59PM ET
Employee Group: Salaried
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone: PM 4 -- Hiring Zone: $94,278 - $109,993 -- Broadband Salary Range: $94,278 - $157,131
Job Category: Information Technology (IT)

University of Toronto