Job Description

POSITION: DIRECTOR, INFORMATION TECHNOLOGY SERVICES - OPERATIONS

UNIT: Information Technology Services

SALARY: $129,637.950 - $153,383.10

POSITION DESCRIPTION:

Known for its amazing culture, compassionate care, focus on high quality patient care and staff and physician engagement, St. Thomas Elgin General Hospital is seeking a highly qualified, seasoned and innovative Director for Information Technology Services (ITS) - Operations. Reporting to the Vice President of Patient Care Services and Information Technology, this thoughtful leader will be vital in providing strategic direction, resource management, and leadership for all ITS services including Biomedical Engineering throughout the Hospital including corporate and clinical technology infrastructure, systems, and services.

DUTIES & RESPONSIBILITIES:

The ITS Director will effectively collaborate with regional hospital partners, community stakeholders and vendors to identify opportunities for innovation, system wide improvement, and partnerships to ensure the needs and interest of the region are being met. In addition, the Director will oversee all ITS operations, including: vendor management, IT infrastructure, devices (endpoint computer and related devices), network and telecommunications, corporate applications, clinical systems, and ITS security/cyber security programs, disaster recovery and risk management. In addition, the Director will:

• Oversee the development and be responsible for policies, processes, and procedures to ensure effective and efficient ITS operations

• Provide oversight, guidance and direction to safeguard corporate data and personal health information.
• Collaborate with external hospital partners and stakeholders to build and enhance relationships in alignment with strategic priorities
• Lead and facilitate cross-functional teams throughout the organization
• Oversee the continued development and oversight of Cybersecurity
• Oversee development of the Information Technology Services Team\'s objectives
• Prepare, monitor and report on operating budgets

• Bachelor\'s Degree in Computer Science, Information Technology, Engineering, Informatics, Business, or a related field required
• Master\'s Degree in a related field with experience in the healthcare field or similar large scale, service-based environment preferred
• A minimum of Five (5) years of progressive leadership experience in Information Technology required
• Five (5) to seven (7) years of experience in multiple Information Technology disciplines/functional areas preferred
• Proven experience leading and facilitating cross-functional teams in a healthcare (or similar setting), and the ability to collaborate and partner with a wide variety of stakeholders, including community partners, to balance the needs and interests of diverse groups while maintaining alignment with strategic priorities.
• Demonstrated experience leading major technology, process improvement, and transformational projects, with a high level of effective change management
• Knowledge of PC hardware/architecture and software applications, including Windows, Microsoft 365, Microsoft Server 2016 or newer, cyber security applications and tools, and an understanding of digital health/electronic health records systems (Cerner preferred)
• Excellent verbal and written communication skills, including the ability to present to diverse audiences, including those in senior leadership roles.
• Experience working within a unionized and non-union environment with an understanding of labour relations;
• Demonstrated experience with managing multiple competing and complex priorities
• Experience in a LEAN environment, preferred
• Demonstrated values based leadership
• Evidence of innovative leadership skills and a proven ability to foster a collaborative team approach, informed by evidence or leading practice, to guide decision making
• Strong business acumen, human resource management experience, including planning, implementing, and analyzing data and outcomes
• Proven experience in program development, evaluation and sustainability
• Demonstrated personal practice of cultivating emotional intelligence and evidence of learning agility

St. Thomas Elgin General Hospital