Job Description

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you\xe2\x80\x99re bringing this purpose to life alongside a passionate community of experts.Feel empowered to learn and grow while being valued for who you are\xe2\x80\x93 here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It\xe2\x80\x99s our employee promise.Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.Read on to see how you can shape the future, win as a team, and grow with us.About the roleWe\xe2\x80\x99re looking for a Unit Claims Manager, Casualty, to join our growing team!What you\'ll do here:

• Participate in the development and implementation of business plans and manage operations to achieve key business goals.
• Provide effective leadership, motivate staff and be responsible for hiring employees and delivering performance feedback.
• Provide coaching on technical and professional skills for your team and facilitate continuous learning by building robust development plans for your employees.
• Develop, recommend and implement management and organizational initiatives to support company strategies including changes to organizational structure and process/technology improvements.
• Act in a consultative and advisory capacity on claims matters such as liability determination, policy interpretation and settlement negotiation to help resolve claims-related issues.
• Liaise with other claims experts on technical and administrative issues.
• Maintain a respectful and productive business relationship with vendors, service providers, legal firms and internal client groups.

What you bring to the table:

• College diploma or university degree required
• Excellent communication and interpersonal skills with all levels of staff
• Experience in coaching and developing staff
• Proficiency in a variety of PC software
• Proven leadership skills
• Excellent customer service skills
• Knowledge of provincial legislation governing auto insurance
• [Bilingual (French and English)] Need to interact on a regular basis with an English-speaking clientele and colleagues across the country.

What we offerWorking here means you\'ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:A financial rewards program that recognizes your successAn industry leading Employee Share Purchase Plan; we match 50% of net shares purchasedAn extensive flex pension and benefits package, with access to virtual healthcareFlexible work arrangementsPossibility to purchase up to 5 extra days off per yearAn annual wellness account that promotes an active and healthy lifestyleAccess to tools and resources to support physical and mental health, embracing change and connecting with colleaguesA dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programsInclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunitiesInspiring leaders and colleagues who will lift you up and help you growA Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.We are an equal opportunity employerAt Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We\xe2\x80\x99ll work with you to meet your needs., including background checks, internal candidates, and eligibility to work in Canada.If you are an employee of Intact or belairdirect, please apply for this role on Contact People.

Intact Financial