Job Description

Who we are



Organigram Global is a leading global licensed producer shaping the future of cannabis through innovation, operational excellence, and a growing international presence. Founded in 2013 as a medical cannabis provider, we have evolved into one of Canada's most trusted names in the adult-use recreational market - home to some of the country's top-performing brands including SHRED, Boxhot, Big Bag o' Buds, Edison, Monjour, Debunk, Rizzlers and Trailblazer.

Our operations span four provinces and are purpose-built for category leadership across multiple product formats.

Our Moncton, New Brunswick facility is a centre of excellence for indoor cannabis cultivation, R&D, and advanced automation. In Lac-Superieur, Quebec, we focus on premium flower and traditional hash production. Our Winnipeg, Manitoba site is a highly automated facility dedicated to edibles & beverage manufacturing. Our Aylmer, Ontario facility specializes in the production of infused pre-rolls and features automated vape filling capabilities.

Job Title:

Digital Strategy Associate (12-Month Contract)

Location:

Toronto, ON (Hybrid)

About the Role

We are seeking a motivated and detail-oriented Digital Strategy Specialist to support Organigram's digital communications, marketing operations, and customer engagement initiatives. Reporting to the Director of Communications and Digital Strategy, this role offers the opportunity to gain hands-on experience in the cannabis industry across a wide range of digital functions while helping ensure our marketing programs run smoothly and our customer interactions are managed with care. You'll be part of a supportive team of communications, marketing, and brand professionals who value curiosity, initiative, and a willingness to learn, and who will provide guidance as you build your skills.

Key Responsibilities

Customer Experience Support

Monitor and respond to customer inquiries via Reddit and Instagram direct messaging. Track and log customer complaints to ensure timely resolution and reporting.

Digital & Marketing Operations

Assist with swag fulfillment to support brand campaigns and events. Maintain and update website content and budtender platform as directed. Draft and program newsletters in HubSpot, ensuring content is engaging, accurate, and aligned with marketing objectives. Support the scheduling of email campaigns, social and media monitoring using Meltwater.

Collaboration & Reporting

Work cross-functionally with communications, marketing, and brand teams to execute campaigns and initiatives. Provide regular updates on activities, highlighting progress, challenges, and opportunities to improve processes.

Qualifications

Up to 2 years of experience in digital strategy, marketing operations, communications, customer service, or cannabis retail (internships and co-op placements welcome). Experience in cannabis retail or post-secondary education in Marketing, Communications, Digital Media, or a related field is an asset. Strong organizational skills and attention to detail with the ability to manage multiple tasks in a fast-paced environment. Excellent written and verbal communication skills, with an interest in content creation. Familiarity with social media platforms (especially Reddit and Instagram). Exposure to HubSpot, Meltwater, or similar digital tools is an asset (training provided). Proficiency with Microsoft Office and comfort with digital platforms.

What We're Looking For

A proactive learner who's eager to build digital strategy skills. Someone comfortable supporting a variety of tasks and jumping in where needed. A collaborative team player who's adaptable and excited by new challenges. Individuals looking to enter the cannabis industry and gain experience.

Thank you for your interest in Organigram.



Organigram is an equal opportunity employer. We are committed to fair and equitable recruitment practices, and we invite the opportunity to discuss any accommodation needs required throughout the hiring process. Please email us at internalrecruiting@organigram.ca and include the following: Job posting title, your name and contact information and your preferred method of contact.

While we thank all candidates for their interest, only those shortlisted will be contacted for an interview.