Deskside Support Technician
Edmonton, AB, CA, Canada
Job Description
Education: Experience:
Education
-------------College/CEGEP or equivalent experience
Work setting
----------------Help desk
Tasks
---------Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group
Work conditions and physical capabilities
---------------------------------------------Work under pressure Tight deadlines
Personal suitability
------------------------Organized Team player
Screening questions
-----------------------Are you available for the advertised start date? Are you currently legally able to work in Canada? What is the highest level of study you have completed?
Experience
--------------1 year to less than 2 years
Other benefits
------------------Free parking available Other benefits Duree de l'emploi: Permanent Langue de travail: Anglais * Heures de travail: 40 hours per week
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Job Detail
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Job IdJD2626933
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationEdmonton, AB, CA, Canada
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EducationNot mentioned