Job Description

Are you looking to launch a career in healthcare? Whether you are a gap-year student, contemplating a future in labwork, medicine, aesthetics, pharmacy, industry or nursing; or if you are driven by excellence in patient care, come join us in dermatology!

We are looking for a dynamic new team member to join us full-time at Spectrum Dermatology. This role involves managing patient interactions, supporting phototherapy treatments, handling retail sales, ensuring smooth patient check-in and check-out, and maintaining a clean office environment. In this role, you will play a crucial part in managing a high volume of patients while maintaining a calm and professional demeanor to deliver an excellent patient experience.

Key Responsibilities:

Phone Management:

Answer calls, schedule/reschedule appointments, address inquiries from patients and health care providers.

Patient Check-in/Check-out:

Greet patients, validate MSP/verify information, collect payments, complete documentation.

Phototherapy Support:

Provide patient instructions, maintain records, adjust treatments, and assist with equipment troubleshooting.

Retail Sales:

Promote and sell skincare products, maintain inventory, process sales transactions, complete end-of-day reconciliation.

Office Cleaning:

Maintain cleanliness of patient rooms and staff areas, including wiping surfaces, restocking supplies, and ensuring a sanitary environment.

Skills & Qualifications:

Prior medical office or customer service experience preferred. Strong communication and multitasking abilities. Comfortable with scheduling software and POS systems. Professional and patient-focused demeanor. Ability to maintain a clean and organized environment.
Join us and help deliver excellent patient care in a clean, welcoming dermatology practice!

Essential attributes:

Ability to work in a high volume, fast paced environment. Excellent communication and interpersonal skills. Proficiency in typing and data entry with high accuracy. Ability to remain calm and composed under pressure and high-stress situations. Ability to manage multiple tasks and prioritize interactions. Strong organizational skills and attention to detail. High school diploma or equivalent required; additional certification in medical office administration is a plus. Experience in a medical office environment is preferred, but not required.
Job Type: Full-time

Pay: $20.00-$22.00 per hour

Benefits:

Discounted or free food Extended health care Store discount
Application question(s):

Briefly tell us why this role appeals to you and why you think you're a good fit. You may help with medical tasks like setting up trays, processing surgical tools and working closely with the doctor during a medical visit (training included). Does this match with your goals? This job can be busy and fast. Are you okay helping with many different tasks in one day? To complete your application, you must include your typing speed (words per minute). Use this website: https://10fastfingers.com/. Applications without a typing speed will be rejected. Can you come to work on time and work full shifts (8 hours) with potential start at 8AM and potential end at 5PM?
Language:

English (required)
Work Location: In person