Job Description

VIDA Dermatology - South & West Edmonton

About VIDA Dermatology

VIDA Dermatology is Edmonton's premier dermatology and medical aesthetics practice, with two state-of-the-art clinics located in

South Edmonton

and

West Edmonton

. We provide advanced medical, surgical, and cosmetic dermatology services for patients of all ages and skin types. Our team combines medical expertise, cutting-edge technology, and personalized care to deliver exceptional results in both skin health and rejuvenation.

Position Overview

We are seeking an organized, friendly, and professional

Medical Office Assistant (MOA)

to join our growing team. The ideal candidate is

self-motivated, detail-oriented

, and passionate about providing outstanding patient service in a fast-paced clinical environment.

As a VIDA MOA, you will play a key role in supporting dermatologists, nurses, and aestheticians by managing front office duties, coordinating patient flow, maintaining electronic medical records, and ensuring every patient has a seamless, positive experience from check-in to check-out.

Key Responsibilities

Greet patients warmly and ensure a welcoming and professional clinic environment. Answer phone calls, respond to inquiries, and provide accurate information about VIDA's medical and aesthetic services. Perform

patient intake

, complete required forms, and accurately document patient history in

MedAccess EMR

. Schedule, confirm, and manage patient appointments for both medical and cosmetic services. Prepare charts and ensure all relevant documentation, test results, and referrals are uploaded into the EMR before appointments.

Scan, upload, and file medical documents

in patient charts and maintain accurate records. Coordinate referrals and ensure timely transmission of documentation to external physicians and specialists. Support physicians, nurses, and aestheticians by ensuring smooth patient flow and efficient daily scheduling. Maintain organization and cleanliness of the reception area and front desk workspace. Manage patient payments, invoices, and administrative records in accordance with clinic policy. Monitor clinic inventory of forms, office supplies, and promotional materials. Participate in

monthly product knowledge and service training

to better support patient education and clinic sales initiatives. Uphold confidentiality, professionalism, and VIDA Dermatology's commitment to patient-centered care at all times.

Qualifications & Experience

Medical Office Assistant Certificate

from an accredited institution (required).

Minimum 1 year of experience

in a medical or dermatology clinic (dermatology or aesthetics experience preferred).

High School Diploma or equivalent

. Proficiency in

MedAccess EMR

or similar electronic medical record systems. Strong computer skills, including

MS Office (Word, Excel, Outlook, PowerPoint)

. Excellent

communication, multitasking, and time management

abilities. Friendly and professional demeanor with a passion for patient care and teamwork. Knowledge of

medical terminology

and dermatology/aesthetic procedures is an asset.

Why Join VIDA Dermatology

At VIDA Dermatology, we pride ourselves on fostering a collaborative, patient-focused culture. As a member of our team, you'll enjoy:

A supportive and professional work environment Opportunities for ongoing

training in dermatology and aesthetics

A modern, technology-driven clinic setting Exposure to both

medical and cosmetic dermatology

Staff education events, vendor training, and team-building initiatives

Join VIDA Dermatology and grow your career in one of Edmonton's most advanced and respected dermatology clinics -- where compassionate care meets cutting-edge skin health.

Job Type: Full-time

Pay: $18.00-$24.00 per hour

Expected hours: 36.7 per week

Benefits:

Company events Dental care Extended health care On-site parking Paid time off Store discount Vision care
Work Location: In person