Our clinic philosophy is simple! We treat people the way we want to be treated and that includes patients and staff!
Qualifications:
RDA level II - training
Job Summary
We are seeking a self-motivated and detail-oriented Dental Receptionist to join our team in a dynamic dental office environment. The ideal candidate will be responsible for managing front desk operations, ensuring a smooth flow of patient interactions, and maintaining accurate electronic medical records. This role requires excellent communication skills, proficiency in medical terminology, and a strong administrative background to support our dental practice effectively.
Responsibilities
Greet patients warmly and manage the check-in and check-out process.
Schedule and confirm appointments using electronic medical record systems.
Handle incoming calls and inquiries with professionalism and courtesy.
Maintain accurate patient records in AkituOne or similar software.
Process patient information and verify insurance details.
Assist with billing inquiries and payment processing.
Ensure the front desk area is organized and welcoming at all times.
Collaborate with dental staff to ensure efficient patient flow throughout the office.
Stay updated on medical terminology and office procedures to provide accurate information to patients.
Experience
Previous experience as a receptionist in a dental or medical office is preferred.
Familiarity with phone systems and electronic medical records (EMR) software, particularly AkituOne, is highly desirable.
Strong administrative skills with a keen attention to detail.
Knowledge of medical terminology related to dentistry is an asset.
Excellent interpersonal skills to interact effectively with patients and staff.
Ability to multitask in a fast-paced environment while maintaining professionalism.
Join our dedicated team where you can contribute to creating a positive experience for our patients while advancing your career in the dental field.