Job Description

Rideau Town Dental Care is a modern, patient-focused dental office serving the Kingston community. We are looking for a

full-time Dental Hygiene Coordinator & Receptionist

to join our friendly and professional team. This role is perfect for someone who enjoys working with people, is highly organized, and thrives in a fast-paced environment.

Responsibilities:

Front Desk & Reception

Greet and welcome patients warmly in person and on the phone. Schedule, reschedule, and confirm appointments. Manage patient intake, health history updates, and consent forms. Verify insurance, process billing, collect payments, and explain financial options. Answer phone calls, emails, and patient inquiries with professionalism. Maintain an organized and welcoming front office environment.

Hygiene Coordination

Manage and optimize the hygiene schedule for efficiency and patient care. Organize patient recall/recare reminders, confirmations, and follow-ups. Ensure hygiene rooms are stocked with supplies, forms, and educational materials. Support patients with treatment plan coordination and pre-treatment estimates. Track and follow up on unscheduled treatments and pending cases. Work closely with hygienists and dentists to ensure seamless patient flow.

Qualifications:

Experience with Dentrix dental software is required.

Previous experience as a dental receptionist or hygiene coordinator is required.

Strong organizational and multitasking skills. Excellent verbal and written communication skills. Detail-oriented, reliable, and able to work independently and as part of a team. Professional, friendly, and patient-centered attitude.

What We Offer:

Full-time, stable position with competitive pay.

Extended health benefits for all team members.

Supportive and welcoming team environment. Opportunities to grow and develop your skills in the dental field. A chance to play a vital role in helping patients achieve healthy, confident smiles.

How to Apply:

If you are enthusiastic about patient care and have experience with Dentrix, we'd love to hear from you!

Job Types: Full-time, Permanent

Pay: From $26.00 per hour

Expected hours: No less than 38 per week

Benefits:

Dental care Extended health care On-site parking Paid time off
Experience:

Dentrix Software: 3 years (preferred) Dental receptionist: 3 years (required)
Work Location: In person