------------- Secondary (high) school graduation certificate
Tasks
--------- Calculate interest payments
Calculate service charges
Compile records of deposit, loan and mortgage payments
Process claims transactions
Administer policy changes
Provide clients with information
Collect premium payments
Sort, verify and process financial transactions
Calculate insurance premiums
Maintain financial information and securities listings
Compile and maintain insurance data and records
Notify customers regarding account discrepancies
Provide customer service
Send invoices
Record and relay information
Provide directory assistance
Provide basic information to clients and the public
Perform basic bookkeeping tasks
Perform clerical duties, such as filing and sorting and distributing mail
Order office supplies
Obtain and process information required to provide customer service
Monitor mobile radio or telephone
Maintain work records and logs
Calculate billing charges
Arrange teleconferences
Answer telephone and relay telephone calls and messages
Perform data entry
Operate switchboard or telephone system
Receive and issue payments
Computer and technology knowledge
------------------------------------- Excel Visual Basic for Applications (VBA)