Customer Service Representative (noc 64409)
Whitehorse, YT, Canada
Job Description
Customer Service Representative (NOC 64409)
The Brick
Whitehorse, YT
Full Time
Compensation: $21 Hourly
Customer Service
Duration
Permanent
The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! Hours : 5-8 hours a day (35-40 per week) Responsibilities
- Respond to customer inquiries and offer solutions in a courteous and professional manner
- Follow up with customers to identify and support their needs
- Promote customer loyalty by providing exceptional customer support
- Review and follow up on order reports on a daily basis
- Arrange for payments, refunds and credits
- Order Office Supplies
- Strong customer service focus
- Team oriented
- High school diploma or equivalent
- Exceptional communication skills, both written and verbal
- Proven ability to multitask and maintain organization
- Proficiency with computers and Microsoft Office programs
- Flexibility to work all shifts, including evenings and weekends, as required
- Paid time off
- Store discount
- Secondary School (preferred)
- customer service: 1 year (preferred)
- Answer incoming customer inquiries
- Collaborate with key stakeholders and teams to stay updated on new products, services, and policies
- Record and modify customer information within the database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company\'s customer service policies
- Other duties as requested
- No
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Job Detail
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Job IdJD2160554
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWhitehorse, YT, Canada
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EducationNot mentioned