Job Description

Crestview Auto Service, a well-established and reputable auto repair and maintenance shop in Saskatoon, is seeking a highly motivated and client-focused individual to join our team as a Service Advisor. As a Service Advisor, you will be responsible for providing exceptional customer service and sales support to our valued clients. Responsibilities:

• Greet and assist customers with their vehicle repair and maintenance needs
• Explain and recommend necessary repairs and maintenance to customers, including estimated costs and timelines
• Provide accurate and detailed estimates for repairs and services, and follow-up with customers to ensure satisfaction
• Schedule appointments and manage the shop\'s work flow
• Coordinate with the technicians to ensure repairs and maintenance are completed on time and to customer satisfaction
• Maintain accurate records of customer information, service history, and repairs
• Promote and sell additional services and products to customers, such as maintenance packages and accessories

Qualifications:

• High school diploma or equivalent
• Previous experience in a service advisor or customer service role is preferred
• Knowledge of automotive systems and repairs is an asset
• Excellent communication and interpersonal skills
• Strong customer service and sales skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Proficiency in computer systems and software
• Valid driver\'s license and clean driving record

We offer a competitive salary, benefits package, and ongoing training and development opportunities. If you are passionate about delivering exceptional customer service and thrive in a dynamic and challenging environment, we invite you to apply for this exciting opportunity to join our team. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Job Types: Full-time, Permanent Salary: $31,732.63-$53,164.80 per year Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount

Schedule:

• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Saskatoon, SK S7K 0H5: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: In person