Job Description

Do you possess customer service experience from working in the manufacturing industry? Do you have a working knowledge of Visual Manufacturing or Infor VISUAL ERP software and have experience with purchase orders, maintaining delivery scheduling and data entry of orders? Then we have the perfect permanent opportunity for you! The ideal candidate for the Customer Service Administrator role will have excellent communication skills and be available to work Monday-Friday, fully onsite in Cambridge, ON.If you are interested in learning more about this opportunity then please reach out directly to saudia.yusuf@randstad.ca or apply directly to this posting.Advantages
- Comprehensive benefits package - including medical and dental coverage
- RRSP Matching for up to 4%
- Monday to Friday - Day shift
- Working fully in office with great work culture
- Vacation of 2 weeks offered
- Great places to go for lunch in the area!
- Annual salary of $50,000 based on experienceResponsibilities
Duties for the Customer Service Administrator include:
- Act as the main point of contact for customers and creating the purchase orders
- Issue updates on manufacturing schedules to ensure that products can be produced as required
- Maintain and communicate customer delivery schedules and communicate any changes as necessary
- Assisting the shipping department with any required freight communication and/or customs documentation
- Update customer with the forecast and status of products that are being ordered
- Confirm and check the accuracy of purchase orders in the system
- Communicate with customers over the phone and through email
- Follow all necessary steps to ensure accuracy and safetyQualifications
- Working knowledge of Visual Manufacturing or Infor VISUAL ERP software and handling purchase orders
- Minimum of 1 year of customer service experience working in a manufacturing environment
- Excellent communication skills is required in this role, supporting the shipping department
- Strong attention to detail and the ability to ask questions and find answers/solutions
- Ability to work well under pressure and continue providing a high level of customer serviceSummary
If you are interested in the Customer Service Administrator position and would like to apply, please follow the steps below.1) Respond directly to this job posting by registering and applying to the posting directly at www.randstad.ca
2) Please also directly email: saudia.yusuf@randstad.ca with the subject title "Customer Service Administrator"Our services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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