Job Description

Job Summary

As a Customer Relations Specialist, you will be the primary point of contact for our clients, international exhibitors, and high-profile attendees. You will help ensure a seamless, high-touch experience from initial registration to post-event follow-up.

Duties

Serve as the liaison between LPS and international exhibitors, real estate developers. Manage client communications (via email, phone, and in person) in a professional, timely manner Assist with onboarding of exhibitors, including documentation, logistics, and travel coordination Maintain accurate records in CRM systems and ensure client satisfaction is tracked and prioritized Resolve client inquiries, complaints, or issues with professionalism and urgency Coordinate with internal teams (event, sales, marketing) to align client experience

Qualifications

Strong interpersonal and communication skills Detail-oriented, highly organized, and solutions-driven Professional demeanor and experience dealing with high-net-worth individuals Comfortable using CRM, email platforms, and office software (Word, Excel, Outlook)
Join us as a Customer Specialist where you can make a difference by providing top-notch service while growing your career in a supportive environment.

Job Type: Full-time

Pay: $16.55-$29.07 per hour

Expected hours: 40 per week

Additional pay:

Bonus pay
Benefits:

Extended health care Life insurance
Flexible language requirement:

French not required
Schedule:

8 hour shift Monday to Friday
Work Location: In person