Job Description

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Employer Relations Specialist
Career Directions Program Part time position @17.5 hrs/week | Internal/External Job Posting
Posting period: May 30 - June 6, 2024

South Vancouver Neighbourhood House (SVNH) is located on the unceded, occupied, ancestral and traditional
homelands of the x\xca\xb7m\xc9\x99\xce\xb8kw\xc9\x99y\xc9\x99\xcc\x93m (Musqueam), Skwxw\xc3\xba7mesh (Squamish) and S\xc9\x99l\xc3\xadlw\xcc\x93 \xc9\x99ta\xca\x94/Selilwitulh
(TsleilWaututh) Nations. We recognize the vast cultural diversity of Indigenous people and acknowledge the
heterogeneity of their opinions, representation, needs and desires. We dedicate ourselves to walking in solidarity
with our Coast Salish neighbors and South Vancouver community members as we work collectively towards
community building.

Job Overview

The Employer Relations Specialist role works directly with employers clients in one-on-one and group-based
environments. Clients will be able to access the full range of employment topics and services (labour market/,
career research, job search, job readiness and industry insights workshops) and will increase their skills, social and
professional networks. SVNH is committed to serving all newcomers living in South Vancouver catchment and
hence we are committed to conduct outreach to our partners sites.

Duties and Responsibilities

• Work collaboratively with Career Advisor, Settlement and Community team to understand clients needs and

occupational goals and implement strategies to secure employment.

• Maintain and monitor client progress to successful job attachment outcome by building a strong rapport with

clients and employers.

• Develop an ongoing relationship with employers and maintain an excellent working knowledge of local

employment opportunities

• Coordinate employer engagement events, such as job fairs, industry presentations,

work site visits, informational interviews; job fairs, volunteer, and work experience opportunities.

• Facilitate Work Experience Placement for eligible clients and provide on-site job coaching to clients as needed.

• Outreach and builds and maintains positive relationships with prospective employers, resource persons, and

other relevant organizations. Keeps abreast of developments in the local labor market and trends in the
employment/career counselling area.

• Play a key role in executing a social media strategy for enhancing our online presence and driving employer

engagement!

• Maintains necessary records and prepares accurate and timely narrative/statistical data for program reporting

purposes. Evaluate and keep records of client profiles and key statistics including input into government
required iCare database system, including intake forms, narrative, and statistical reports
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Qualifications

• Post secondary education in marketing, human resources, community support, multicultural work, or

related field in combination with experience in the field.

• Career Development Practitioner certified and social media training an asset;

• Minimum 2 years experience working with immigrants and refugees in a multicultural environment

• Direct experience in employer engagement, coaching clients, connecting clients to employment

opportunities

• Track record of effective relationship building with various clients and community partners

• Experience working with vulnerable clients facing multiple barriers

• Proficiency in a second language will be considered an asset.

• Excellent inter-personal, verbal and written communication skills.

• Experience providing customer service and resolving issues both in person and in a virtual service delivery

environment.

• Must be flexible, respectful, and able to work co-operatively in a team environment - attend staff

meetings/retreats/ training that strengthens collaboration.

• Strong organizational and time-management skills.

• Proficient in Microsoft Windows and Microsoft Office software such as Word, Excel, Access, Outlook,

Teams, and databases.

• Tactful, quick learner, diplomatic, patient, flexible and possesses cultural sensitivity and excellent

judgement in decision-making.

• A Drivers License would be considered an asset.

Employment Terms

• Start date: June 6; 2024

• Pay rate: $30.04-32.85 per hour depending on experience

• Schedule: 17.5 hours per week; Monday to Friday with occasional weeknight and weekend

workshop/special events delivery. Please send cover letter and resume with subject line Employer Relations Specialist by 12 noon on June 6, 2024,
to: Liza Bautista, Director of Neighbourhood Equity and Employment Programs - liza.bautista@southvan.org. ANHBC is an equal opportunity employer. We place a high value on diversity and encourage qualified individuals
from all backgrounds and identities to apply. Only short-listed candidates will be contacted for an interview. No
phone calls please