Job Description

Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for a Customer Relations Specialist (New Vehicle Acquisition Consultant) who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization.

Are you:

Detail oriented with excellent organization skills?

Analytical with the ability to problem solve?

As the Customer Relations Specialist (New Vehicle Acquisition Consultant), you will be the primary client contact & owner of the end-to-end vehicle acquisition related activities; from model year planning through delivery of vehicle.

A Day in the Life

Consult with clients on vehicle specifications, best value pricing, vehicle availability and purchasing, processing and delivery alternatives

Develop account strategies and action plans for implementing process improvements that drive best-in-class ordering practices

Provide quotes utilizing life cycle data

Ac as client's internal champion for resolution of ordering-related issues

Attention to detail; entering orders correctly to ensure accurate client vehicle purchases

Respond to and follow-up on client requests (email and phone)

Provide a positive impact within the overall client experience

Requirements

High School diploma or equivalent required

BS or BA in business or related field preferred; equivalent experience may be considered

Automotive industry experience highly beneficial

2+ years of business experience with client contact consultation preferred

Proficiency in Microsoft Office required including Word, Excel and PowerPoint

Bilingual English/French desired but not required

Ability to work hybrid work schedule in our Mississauga office

#LI-SJ1

#LI-Hybrid

What's in it for You

• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
• Hybrid work environment for most positions

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to or call (800) 665-9744.