Job Description

Date Posted: 06/12/2023
Req ID: 31801
Faculty/Division: Faculty of Arts & Science
Department: Dept of Computer Science
Campus: St. George (Downtown Toronto)
Position Number: 00053344

Description:

About us:

The Faculty of Arts & Science is the heart of Canada\'s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Established in 1964, the Department of Computer Science is ranked among the top computer science departments in the world. Our faculty have been presented with a wide variety of honours and awards over the years, including the Turing Award, and many other national and international honours. We provide diverse programs and research opportunities while consistently producing high-impact research that is among the mosthighly cited in computer science.

Your opportunity:

Under the general direction of the IT Director, with a dotted-line to the Director of Administration, you will act as a business analyst in support of the use of software to address departmental business needs. You will determine business requirements, interface with clients, and work closely with both developer and systems technical staff to select, specify, modify, customize and maintain commercial, open-source and/or custom software applications in support of the academic administrative operations of a top-ranked Computer Science department. This is an opportunity to work with highly skilled Computer Science academics and staff in a teaching and research-intensive higher-education department that is making substantial ongoing contributions to the field. Your demonstrated interpersonal and team skills, your resolve and demonstrated ability to learn, your high comfort level working with both non-technical and highly technical colleagues and clients, and your profound commitment to client service and the flourishing of the department and its operations, will drive your success in this role.

Your responsibilities will include:

• Analyzing and documenting business requirements
• Liaising with clients to ensure designs reflect operational requirements
• Evaluating systems/software to determine if client needs are met
• Analyzing and making recommendations for programming enhancements
• Analyzing the security and integrity of highly complex system problems and/or implications of any new or changed procedure or technology
• Evaluating new technologies or new and modified business processes to determine enhancement requirements
• Analyzing the effectiveness and efficiency of existing systems and developing technical solutions for systems improvements
• Planning and estimating financial resources required for programs and/or projects

Essential Qualifications:

• Bachelor\'s Degree or acceptable combination of equivalent experience.
• Five years of recent and relevant experience serving as an information systems analyst to evaluate, modify, create, enhance, implement and support web-based administrative applications in service of business needs; close collaboration with staff, administrators, and technical staff, including developers and system administrators.
• Demonstrated experience working in a complex environment with many stakeholders, where resources are generally inadequate to meet all requests, priorities and desired outcomes differ, and negotiation and consensus are often required to decide collaboratively how resources are allocated and how business needs are met.
• Strong analytical and problem-solving skills exercised in an environment with frequently changing demands, demonstrating initiative, creativity flexibility and cooperation.
• Experience leading and/or co-leading ad-hoc project teams comprised of administrative staff, software developers, system administrators and/or academic administrators to plan, execute, implement, evaluate and improve software-based business projects.
• Experience identifying, analyzing, evaluating and improving business proceses and methods in the context of existing and anticipated administrative and academic needs, resource constraints, and contextualized good practices.
• Demonstrated experience gathering and documenting business requirements, to design, configure and test software in collaboration with other technical staff, and to carry out data visualization and analytics related to the use of software in the context of business processes.
• Demonstrated expertise in the configuration and scripting of software running on Linux servers supporting clients accessing the software through standard web browsers. Solid working knowledge of Linux bash/sh scripting on the command line, database configuration via command line, software configuration through the use of configuration files, and Linux package management.
• Excellent time management, prioritization and organizational skills, including the ability to prioritize effectively when working with multiple, often changing, tasks and projects, exercised both individually and in leadership of project teams.
• Demonstrated awareness of and commitment to appropriate information security and privacy practices in a web development environment, including secure software design, authentication, patching, appropriate use of encryption, log analysis and general secure software development and system administration practice.
• Demonstrated interpersonal skills under pressure, including a keen ability and interest in helping staff, faculty and students, while exercising unfailing good judgment, discretion and tact, as an individual, as a member of a project team, and as project team lead.
• Ability to communicate effectively and accurately, both orally and in writing, to a diverse group of clients, including the ability to communicate technical concepts to persons with limited technical backgrounds, and to translate/interpret accurately into technical terms requirements and processes originally conveyed in non-technical terms.
• Ability to learn continually \'on-the-job\', on own initiative, often without instructors, courses, texts, or other formal educational resources, to keep abreast of often rapid changes in requirements, software and technology in a highly dynamic leading Computer Science department

Assets (Nonessential):

• Experience working with customized database-backed web software written in Ruby/Rails, Python/Django, Python/Flask, and/or PHP/Laravel, running on Linux servers.
• Solid understanding of Agile software development principles.
• Exposure to and understanding of the administrative operations of a large Computer Science or similar computing-intensive higher education department.

To be successful in this role you will be:

• Communicator
• Motivated self-learner
• Problem solver
• Self-directed
• Team player

This role is currently eligible for a hybrid work arrangement, pursuant to the University policies and guidelines, including but not limited to the .

Closing Date: 06/21/2023, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 16 -- $91,328 with an annual step progression to a maximum of $116,794. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Information Technology (IT)

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact .

University of Toronto