Job Description

The Firmwide Control Management organization is responsible for having a deep understanding of the business, its underlying processes and the controls environment across several categories such as: i) Control design and performance, ii) Risk and Controls identification & assessment, iii) Issues and Actions governance, iv) Controls Governance & Reporting, v) Program/Project governance and execution, vi) Advisory, vii) NBIA and Change Management and viii) Regulatory management (OLO). The Control Management Organization is comprised of business and location control managers, as well as a central team that together help process owners in the first line of defense manage operational risks.

The Location Control Manager function (LCM) is responsible for the oversight of governance and controls associated with operational risks in the location, ensuring implementation and execution of the firmwide Operational Risk and Control Management standards and procedures while also observing local requirements/nuances associated to rules, changes and interactions with local regulators. The LCM function is moreover responsible for providing a holistic view of the controls environment to the Senior Country Officer (SCO) and local stakeholders, providing transparency on above topics by reporting and escalating, if appropriate, to local and regional governance committees.

The successful candidate will interact closely with local senior management and regional advisors to expand and maintain the end-to-end governance and control framework for JPM in Canada across lines of business (LoB) and functions to identify, anticipate, escalate, and remediate relevant control matters.

The candidate should be interested in working in a fast-paced and dynamic environment, playing an active role in various committees and forums, participating in read-across initiatives to enhance control environment, and assisting in regulatory and internal audits, among other activities

The role is diverse and demanding for which the candidate will need to have a strategic mindset and attitude, partner with diverse teams to create enhancements for the risk and control environment.

Job Responsibilities:

• Execute a preventative and detective agenda with relevant and positive impact on control environment of the businesses and functions in the country
• Provide a bridge across LoBs, corporate functions, risk, compliance, and audit to form an end-to-end view on controls, identifying and assessing potential control gaps and/or emerging risks
• Partner with business and function control managers to help on discussions around control design, understanding business processes and control failures to a deep level of detail to challenge status quo and improve the control environment
• Lead discussion to design and enhance controls associated with local, cross-LoB/function regulatory requirements
• Develop relationship with key senior stakeholders across businesses and functions to allow efficient information and escalation flow
• Support Internal and External Audits, Regulators, Operational Risk Management and Compliance work in the execution of reviews
• Read and analyze new and existing laws and regulation that impact business in the country, working closely with businesses and functions as well as Legal and Compliance to understand how business processes and controls are affected
• Act as knowledge reference for key control management related standards and processes in the country, such as CORE, RED2.0, Issue Management, NBIAs/PSCH, client complaints, Front Office Supervisory
• Report metrics to senior management and evaluate trends to identify improvement opportunities and associated issues and risks
• Support key SCO/regulatory/local projects from a Control Management perspective
• Chair the Canada Location Control Committee
• Deliver location regulatory required reports owned by the LCM function
• Run the Regional Control Management agenda at location level, socializing projects and demands, providing awareness sessions, performing due diligences and controls assessments to ensure sustainability of control environment throughout time.

Required Qualifications, Skills and Capabilities:

• Bachelor\'s degree
• 10+ years of financial service experience in controls, audit, quality assurance, risk management or compliance preferred
• Broad experience and knowledge gained while working in internal controls, operational risk, compliance, audit and/ or other control related functions
• Solid understanding of processes, services and products offered by a financial institution
• Highly motivated self-starter who takes ownership of issues and bring them to resolution
• Strong team player with solid influencing skill, able to partner with departments in a global organization
• Strong organizational skills, ability to effectively manage tasks under time pressure and constrains
• Analytical mind-set, able to identify high-level but also detailed issues
• Ability to prioritize multiple tasks and focus on quality
• Good judgment, maturity, and experience to identify risks and escalate where required
• Excellent written and verbal communication skills with the ability to present information in different forms and details based on the audience
• Proficient in Microsoft Office Suite required and data analytics preferred using Excel

This position is not eligible for sponsorship.

Looking to identify candidates in or around the Toronto area for this role. JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.