Director, Senior Relationship Management Canada

Toronto, ON, Canada

Job Description


Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you\xe2\x80\x99re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Director, Senior Relationship Management Canada



The SRM team leads the business development and coordination of client relationships within RBC Capital Markets, acting as main point of contact for RBC\'s clients adding to the breadth of our relationships to most effectively map client architecture and stakeholders, opportunities and resource allocation. SRM functions include coordination, collaboration and problem solving to meet the demands of clients and help them to most effectively navigate RBC. SRM\'s provide leadership, direction, strategy and management of institutional client relationships at our focus clients and developing the SRM team, bench and succession as a player coach. Our SRMs work as trusted partners with key internal stakeholders to further product driven relationships across RBC including stakeholders in CFG, Spread, Macro, DCM, Equities, GIB, Corporate Banking, I&TS and RBC Wealth Management.

An SRM will, amongst other things, focus on

helping maintain target lists of SRM relationships

assisting in proposing and executing RBC product services delivery strategy with an emphasis on our Global Markets offerings

Build and maintain senior client relationships within the Cdn client base

help coordinate and drive the cross sell startegy across products and regions in partnership with Global SRMs across US, Europe and APAC

seek client feedback sessions to benchmark our performance to peers

provide support for and attend senior C-suite meetings

An SRM will ideally have

University degree

in depth global markets industry experience including the application of derivative and cash products for funding and investment solutions

high level of experience with client needs and objectives, demonstrated track record of negotiating proficiency and deep client relationships

significant cross asset experience with financial products and deep understanding of Capital Markets and Banking

Excellent communication skills along with proven ability to communicate complex concepts succinctly (blend of both IQ and EQ)

self-motivated, innovative and adaptable team player with capacity for original and creative thought

Job Summary

Address: TORONTO, Ontario, Canada

City: CAN-ON-TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Capital Markets

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-03-29

Application Deadline: 2023-04-12

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Royal Bank of Canada

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Job Detail

  • Job Id
    JD2152512
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned