Coordonnateur(trice) Des Services Benevoles / Volunteer Services Coordinato

Montreal, QC, Canada

Job Description

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Coordonnateur(trice) des services b\xc3\xa9n\xc3\xa9voles \xc3\x80 propos du CABM
Le Centre d\xe2\x80\x99action b\xc3\xa9n\xc3\xa9vole de Montr\xc3\xa9al (CABM) fait la promotion de l\xe2\x80\x99action b\xc3\xa9n\xc3\xa9vole aupr\xc3\xa8s de la population montr\xc3\xa9alaise et soutient ses membres en offrant une gamme de services adapt\xc3\xa9s \xc3\xa0 leurs besoins, tels que le recrutement et l\xe2\x80\x99orientation de b\xc3\xa9n\xc3\xa9voles, un programme de formation, un service d\xe2\x80\x99accompagnement et un centre de r\xc3\xa9f\xc3\xa9rences. Il soutient \xc3\xa9galement les services de popotes roulantes et de repas communautaires affili\xc3\xa9s \xc3\xa0 son r\xc3\xa9seau. Il assure la liaison entre un r\xc3\xa9seau de popotes roulantes, le milieu de la sant\xc3\xa9 et ses b\xc3\xa9n\xc3\xa9ficiaires ainsi que les services alimentaires b\xc3\xa9n\xc3\xa9voles de Montr\xc3\xa9al. L\xe2\x80\x99action b\xc3\xa9n\xc3\xa9vole joue un r\xc3\xb4le essentiel dans le mieux-\xc3\xaatre de la soci\xc3\xa9t\xc3\xa9. Notre action vise \xc3\xa0 am\xc3\xa9liorer notre soci\xc3\xa9t\xc3\xa9, un b\xc3\xa9n\xc3\xa9vole \xc3\xa0 la fois. Description du poste
Dynamique, motiv\xc3\xa9.e par la gestion d\xe2\x80\x99informations et de donn\xc3\xa9es via notre site web, ax\xc3\xa9e sur les relations humaines, la coordination des services b\xc3\xa9n\xc3\xa9voles jouera un r\xc3\xb4le central de coordination des services b\xc3\xa9n\xc3\xa9voles offerts par le CABM. Sous la responsabilit\xc3\xa9 de la direction g\xc3\xa9n\xc3\xa9rale, il/elle aura la responsabilit\xc3\xa9 d\xe2\x80\x99assurer de la gestion courante des services b\xc3\xa9n\xc3\xa9voles, d\xe2\x80\x99orienter, soutenir et assurer la gestion des b\xc3\xa9n\xc3\xa9voles internes du CABM, de favoriser le d\xc3\xa9veloppement des services b\xc3\xa9n\xc3\xa9voles et d\xe2\x80\x99assurer les repr\xc3\xa9sentations aupr\xc3\xa8s des partenaires de la communaut\xc3\xa9. Il/Elle joindra une \xc3\xa9quipe engag\xc3\xa9e, agile et ax\xc3\xa9e sur la collaboration. Plus sp\xc3\xa9cifiquement, elle aura comme fonctions : Gestion courante des services b\xc3\xa9n\xc3\xa9voles :
  • S\xe2\x80\x99assurer de la qualit\xc3\xa9 et de la constance des services offerts par le CABM par la gestion de donn\xc3\xa9es sur le site web:
- Assurer la gestion des offres de b\xc3\xa9n\xc3\xa9volat - Assurer le suivi des jumelages via notre site et via le service de conseil en placement - Assurer la production des suivis statistiques
  • Assurer la coordination des services de conseil en placement et de la r\xc3\xa9ception g\xc3\xa9r\xc3\xa9s par les b\xc3\xa9n\xc3\xa9voles
  • Assurer l\xe2\x80\x99expertise conseil aupr\xc3\xa8s des gestionnaires de b\xc3\xa9n\xc3\xa9voles : cr\xc3\xa9ation des offres, strat\xc3\xa9gie de recrutement, strat\xc3\xa9gie de reconnaissance et liens vers le service formation
  • Favoriser l\xe2\x80\x99arrimage avec le b\xc3\xa9n\xc3\xa9volat de comp\xc3\xa9tence
Gestion et recrutement des b\xc3\xa9n\xc3\xa9voles internes au CABM :
  • Assurer le recrutement, l\xe2\x80\x99accueil, la formation, l\xe2\x80\x99int\xc3\xa9gration, la supervision et l\xe2\x80\x99encadrement des b\xc3\xa9n\xc3\xa9voles internes
  • Mettre \xc3\xa0 jour r\xc3\xa9guli\xc3\xa8rement toutes politiques /outils pour l\xe2\x80\x99encadrement des b\xc3\xa9n\xc3\xa9voles internes
  • Organiser des activit\xc3\xa9s de reconnaissance pour les b\xc3\xa9n\xc3\xa9voles internes
  • Mobiliser l\xe2\x80\x99\xc3\xa9quipe \xc3\xa0 la reconnaissance de b\xc3\xa9n\xc3\xa9voles internes
D\xc3\xa9veloppement des services b\xc3\xa9n\xc3\xa9voles :
  • Assurer l\xe2\x80\x99organisation d\xe2\x80\x99activit\xc3\xa9s pour souligner la Semaine de l\xe2\x80\x99action b\xc3\xa9n\xc3\xa9vole, la journ\xc3\xa9e internationale des b\xc3\xa9n\xc3\xa9voles et la journ\xc3\xa9e internationale des gestionnaires de b\xc3\xa9n\xc3\xa9voles;
  • Contribuer \xc3\xa0 l\xe2\x80\x99am\xc3\xa9lioration et au d\xc3\xa9veloppement des services b\xc3\xa9n\xc3\xa9voles en lien avec le plan d\xe2\x80\x99action du CABM;
  • Travailler en \xc3\xa9quipe pour favoriser l\xe2\x80\x99arrimage entre les diff\xc3\xa9rents services b\xc3\xa9n\xc3\xa9voles.
Promotion
  • Contribuer \xc3\xa0 alimenter les infolettres, r\xc3\xa9seaux sociaux et site internet du CABM.
Repr\xc3\xa9sentations
  • Repr\xc3\xa9senter le CABM aupr\xc3\xa8s d\xe2\x80\x99organismes, de concertations, de partenaires de la communaut\xc3\xa9.
Profil recherch\xc3\xa9 \xe2\x96\xaa Formation coll\xc3\xa9giale ou universitaire de premier cycle dans les sciences sociales ou autre domaine pertinent; \xe2\x96\xaa 3 ans d\xe2\x80\x99exp\xc3\xa9rience pertinente;
- Exp\xc3\xa9rience d\xc3\xa9montr\xc3\xa9e d\xe2\x80\x99accompagnement et de soutien aux b\xc3\xa9n\xc3\xa9voles
- Exp\xc3\xa9rience d\xc3\xa9montr\xc3\xa9e de gestion des services b\xc3\xa9n\xc3\xa9voles
- Exp\xc3\xa9rience d\xc3\xa9montr\xc3\xa9e en formation, d\xe2\x80\x99organisation d\xe2\x80\x99activit\xc3\xa9s, etc. \xe2\x96\xaa Connaissance approfondie de l\xe2\x80\x99action b\xc3\xa9n\xc3\xa9vole;
\xe2\x96\xaa Int\xc3\xa9r\xc3\xaat marqu\xc3\xa9 pour la gestion de donn\xc3\xa9es en lien avec le site web;
\xe2\x96\xaa Excellentes capacit\xc3\xa9s de r\xc3\xa9daction, de synth\xc3\xa8se, de communications \xc3\xa9crites et orales;
\xe2\x96\xaa Bilinguisme ou tr\xc3\xa8s bonne connaissance de l\xe2\x80\x99anglais;
\xe2\x96\xaa Capacit\xc3\xa9 de travailler en \xc3\xa9quipe, de s\xe2\x80\x99adapter \xc3\xa0 un environnement en travail en \xc3\xa9volution, de mener plusieurs dossiers simultan\xc3\xa9ment et fait preuve de proactivit\xc3\xa9;
\xe2\x96\xaa Dot\xc3\xa9e d\xe2\x80\x99un grand sens des responsabilit\xc3\xa9s, d\xe2\x80\x99initiative et du d\xc3\xa9veloppement;
\xe2\x96\xaa Grande aisance dans l\xe2\x80\x99utilisation de logiciels de bureautique et de communication \xc3\xa9lectronique;
\xe2\x96\xaa Disponibilit\xc3\xa9 \xc3\xa0 travailler occasionnellement en soir\xc3\xa9e et la fin de semaine;
\xe2\x96\xaa D\xc3\xa9placements occasionnels sur le territoire du CABM. Informations suppl\xc3\xa9mentaires o Poste permanent (Contrat \xc3\xa0 dur\xc3\xa9e intermin\xc3\xa9e) o Horaire de 35h par semaine o Salaire horaire de 26.14$/heure o Conditions d\xe2\x80\x99emploi et programme d\xe2\x80\x99avantages sociaux concurrentiels o Mixit\xc3\xa9 t\xc3\xa9l\xc3\xa9travail et pr\xc3\xa9sence au bureau o Entr\xc3\xa9e en fonction : Mai 2023 Pour postuler, veuillez envoyer votre CV ainsi qu\'une lettre de motivation au plus tard le 7 avril 2023. Nous vous remercions de votre int\xc3\xa9r\xc3\xaat.
Seules les personnes retenues pour une entrevue seront contact\xc3\xa9es. ___________________________________________________________________________ Volunteer Services Coordinator About the VBM The Volunteer Bureau of Montreal (VBM) promotes volunteerism among the Montreal population and supports its members by offering a range of services adapted to their needs, such as recruitment of volunteers, training programs, support services and a referral centre. It also supports Meals-on-Wheels and Community Meal services affiliated with its network. It acts as a link between a Meals-on-Wheels network, the health community and its beneficiaries, as well as Montreal\'s volunteer food services. Volunteering plays an essential role in the well-being of society. Our efforts aim to improve our society, one volunteer at a time. Job description Dynamic, motivated by the management of information and data via our website, focused on human relations, the Volunteer Services Coordinator will play a central role in the coordination of volunteer services offered by the VBM. Reporting to the Executive Director, he/she will be responsible for the day-to-day management of volunteer services, guiding, supporting and managing the VBM\'s internal volunteers, promoting the development of volunteer services and ensuring representation with community partners. He/she will join a committed, agile and collaborative team. More specifically, he or she will have the following functions: Day-to-day management of volunteer services:
  • Ensure the quality and consistency of the services offered by the VBM through data management on the website:
- Ensure the management of volunteer offers - Ensure the follow-up of matches via our website and via the placement counselling service - Ensure the production of statistical follow-ups
  • Ensure the coordination of the volunteer placement counselling services and reception
  • Provide consulting services to volunteer managers: creation of offers, recruitment strategy, recognition strategy and links to the training department
  • Promote linkages with skills-based volunteering
Management and recruitment of volunteers within the VBM:
  • Ensure the recruitment, training, integration, supervision and coaching of internal volunteers
  • Regularly update all policies/tools for the management of internal volunteers
  • Organize recognition activities for internal volunteers
  • Mobilize the team to recognize internal volunteers
Development of volunteer services:
  • Ensure the organization of activities to celebrate National Volunteer Week, International Volunteer Day and International Volunteer Managers Day
  • Contribute to the improvement and development of volunteer services in line with the VBM\'s action plan
  • Work as a team to promote the linkage between the various volunteer services
Promotion
  • Contribute to the VBM\'s newsletters, social networks and website
Representations
  • Represent the VBM with organizations, consultations and community partners
Profile sought
  • College or university undergraduate education in social sciences or other relevant field
  • 3 years relevant experience
- Demonstrated experience in coaching and supporting volunteers; - Demonstrated experience in managing volunteer services; - Demonstrated experience in training, organizing activities, etc.
  • Good knowledge of the non-profit community and social field;
  • Strong interest in data management related to the website;
  • Excellent skills in writing, synthesis, written and oral communication;
  • Bilingualism or very good knowledge of English and French;
  • Ability to work in a team, to adapt to a changing work environment, to handle several files simultaneously and to be proactive;
  • Strong sense of responsibility, initiative and development;
  • Ease in use of office automation and electronic communication software;
  • Availability to work occasionally in the evenings and on weekends;
  • Occasional travel on the territory of the VBM.
Additional information
  • Permanent position
  • 35 hours per week
  • Hourly wage: $26.14/hour
  • Competitive Terms and Conditions of Employment and Benefits Program
  • Mix of teleworking and presence in the office
  • Start date: May 2023
To apply, please send your CV and a cover letter no later than April 7, 2023. Thank you for your interest. Only those selected for an interview will be contacted. Type d\'emploi : Temps plein, Permanent Salaire\xc2\xa0: 26,14$ par heure Avantages\xc2\xa0:
  • Assurance Dentaire
  • Assurance Invalidit\xc3\xa9
  • Assurance Maladie Compl\xc3\xa9mentaire
  • Assurance Vie
  • Programme d\'Aide aux Employ\xc3\xa9s
  • R\xc3\xa9gime de retraite
  • Travail \xc3\xa0 domicile
Horaires de travail\xc2\xa0:
  • 8 Heures
  • Du Lundi au Vendredi
  • Quart de jour
Lieu du poste : T\xc3\xa9l\xc3\xa9travail hybride \xc3\xa0 Montr\xc3\xa9al, QC Date limite de candidature\xc2\xa0: 2023-04-07
Date de d\xc3\xa9but pr\xc3\xa9vue\xc2\xa0: 2023-05-01

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Job Detail

  • Job Id
    JD2144929
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Montreal, QC, Canada
  • Education
    Not mentioned