Job Description

Are you a tech-savvy communicator with a keen eye for web content, accessibility, and digital tools? We're looking for a Coordinator (Online Solutions) to join a collaborative national team supporting digital operations, website management, and online fundraising tools. If you enjoy solving problems, thrive in a fast-paced environment, and have a passion for helping others succeed online-this role is for you! This vital role in supporting staff across Canada with web and digital tools. You will assist with content updates, CMS management, quality assurance, and front-end troubleshooting. Your strong communication skills combined with your ability to work within accessibility and branding standards, will make you a key resource during a major CMS migration project and beyond.
Why apply?
- Hybrid work model (2 days/week in office)
- Support for your home office setup + monthly internet allowance
- 3 weeks of vacation (6% of earnings)
- 10 paid health/sick days per year
- 15 paid holidays annually
- Comprehensive group benefits plan
- Group RRSP with 5% employer contribution
- Employee Assistance Program (EAP)
- A collaborative and supportive work culture that values learning and development
Responsibilities:
- Respond to support requests from staff across Canada via email and other channels
- Assist with website content updates ensuring alignment with brand, SEO, and accessibility (WCAG) guidelines.
- Perform usability testing, monitor performance, and conduct quality assurance reviews on web assets.
- Support the setup and maintenance of online fundraising websites and other digital tools.
- Troubleshoot and document technical issues, resolutions, and process improvements.
- Maintain internal documentation for web tools, CMS procedures, and best practices.
- Collaborate with the Marketing & Communications team on additional tasks and special projects.
Qualifications:
- Minimum 1-2 years of experience in a similar web/digital support role.
- Excellent Help Desk and troubleshooting skills with a proactive mindset.
- Knowledge of HTML, CSS, JavaScript, and web design best practices (SEO, UX, responsive design, accessibility).
- Experience formatting documents and visuals for the web while adhering to accessibility standards.
- Familiarity with CMS platforms or online fundraising tools (an asset).
- Experience with GA4, Google Tag Manager, or cookie consent tools (an asset).
- Strong organizational skills and the ability to multitask independently and collaboratively.
Ready to Apply?
Submit your resume (in Word format) to Alessandra Di Peco at: alessandra.dipeco@quantum.ca.
Take the next step in your digital communications career and join a purpose-driven organization making a difference nationwide.
REFER A PERM HIRE AND EARN UP TO $1,000! For more details, click here.
OUR VIRTUAL DOORS ARE OPEN! We're also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.
CNESST permit numbers: AP-2000158 & AR-2000157
Services de Gestion Quantum Ltee
Founded in 1968 in Montreal, Quantum has established a strong reputation as the full-service human resource partner of choice for providing unique and effective recruitment solutions that meet our clients complex staffing needs. Our unwavering...