AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
WHAT YOU'LL DO
The Design Coordinator's main function is to ensure new design requests received from Sales are complete with all needed information and coordinate the assignment of new Design requests to the appropriate Design resource. Additional duties may include assisting with the completion of simple Design requests and ensuring Design requests are delivered in a timely manner.
Essential Duties and Responsibilities:
Review new design requests for completeness of information
Assign new design requests to the appropriate Design resource, ensuring all requests allow for quote delivery in the prescribed time limit.
Communicate effectively with the Sales, Design, and Management teams for all new Design requests.
Work closely with the Director of Engineering and/or Engineering Manager to resolve conflicts or challenges in Design requests.
Facilitate communication between Design Engineers, Account Managers and Customer
Review pre-construction design documents and other customer documentation for completeness of information
Assist with large bid development as required and where appropriate
Understand approximate labor, material, and time requirements for projects in order support Design Resource Management
Obtain equipment price quotes from manufacturers or from in-house price sheets
Contact equipment manufacturers to verify design and equipment required for functionality.
Maintain technical knowledge by attending educational workshops and reviewing technical publications
Assist with the completion of simple Design requests (quotes, tasks, other duties)
Ensure assigned design requests are completed on or before the due date.
Promote the use of predefined rooms
Other Duties as required
Skills and Abilities:
Communicate and interact, both written and verbally, with internal employees, clients and colleagues in a professional and timely manner
Proven computer skills, particularly in the use of Microsoft Office apps as well as CRM/ERP software
Basic understanding of Audio-Visual systems and their designs
Excellent time management and organizational skills.
Ability to work and think independently, and ensuring deadlines for requests are met
Ability to read and understand system design drawings, both technical and architectural is preferred
Ability to balance multiple tasks with changing priorities
Demonstrated customer service focus and client communication skills
Bilingual is an asset
Education and/or Experience:
Bilingual is an asset
Minimum High School diploma or equivalent
Post-secondary education in similar or related fields is a plus (Electronics, Audio-Video related Fields, IT related fields)
Basic knowledge of Audio Visual solutions, projects or service work is a plus.
Knowledge and/or experience of the equipment and manufacturers used in our business is preferred
WHY YOU'LL LIKE WORKING HERE
Robust onboarding plan including job shadowing
Training and professional development opportunities
On-site training and other learning opportunities
Paid holidays, stat days and flex days
Competitive wages
Medical benefits, including vision, health, dental and RRSP matching
World class tools to help you succeed
Enjoyable and dynamic company culture
MORE ABOUT US
At AVI-SPL Canada Ltd., we proudly boast our core values - build connections, be trailblazers, own it, do the right thing, thrive together. We rely on each other to deliver the best solution for our customers. We love what we do, and every member of our team is essential to our success.
We strive to create a work environment in which all individuals are treated fairly and with respect and have equal access to opportunities and resources.
In our commitment to building happier, more engaged, and productive workplaces, we will ensure that diversity, equality, and inclusion is at the heart of what we do.
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