Job Description

Qui est Volkswagen St-Bruno ?Fond\xc3\xa9 en 1985 et \xc3\xa9tabli au Qu\xc3\xa9bec depuis 2015, le Groupe Dilawri continue de s\'appuyer sur une histoire d\'excellence en tant que plus grand groupe automobile du Canada.Pourquoi travailler avec nous et ce que nous offrons ?- R\xc3\xa9mun\xc3\xa9ration hebdomadaire avec structure de bonification selon la performance;- \xc3\x89quipe stable, dynamique et d\xc3\xa9vou\xc3\xa9e;- Fonds de pension apr\xc3\xa8s 1 an;- Excellente assurance collective comprenant une assurance dentaire, m\xc3\xa9dicale, assurance-vie, assurance voyage et une assurance maladie compl\xc3\xa9mentaire.- Formation fournie et continue;- Des opportunit\xc3\xa9s d\'avancement de carri\xc3\xa8re et promotions internes;- Des rabais employ\xc3\xa9s int\xc3\xa9ressants;- Plusieurs activit\xc3\xa9s sociales au cours de l\'ann\xc3\xa9e (5@7, Party de No\xc3\xabl, D\xc3\xaener BBQ, etc.)Responsabilit\xc3\xa9s principales :- Identifier le besoin du client quant \xc3\xa0 l\'entretien et la r\xc3\xa9paration de son v\xc3\xa9hicule;- Offrir et promouvoir diff\xc3\xa9rents services apr\xc3\xa8s-vente et services de pr\xc3\xa9vention ou de maintenance;- Effectuer le service conseil avec la client\xc3\xa8le;- \xc3\x89tablir une relation de confiance avec la client\xc3\xa8le;- \xc3\x89valuer le co\xc3\xbbt d\'entretien, r\xc3\xa9diger un bon de travail et en faire le suivi;- Effectuer des t\xc3\xa2ches connexes ou demand\xc3\xa9es par le directeur de service.Qualifications et comp\xc3\xa9tences requises :- Poss\xc3\xa9der une exp\xc3\xa9rience pertinente en vente et en service \xc3\xa0 la client\xc3\xa8le;- Avoir de l\'entregent, poss\xc3\xa9der un excellent service \xc3\xa0 la client\xc3\xa8le et \xc3\xaatre passionn\xc3\xa9 par la vente;- Capacit\xc3\xa9 \xc3\xa0 travailler sous pression;- Professionnalisme, courtoisie et pr\xc3\xa9sentation soign\xc3\xa9e;- Avoir de la facilit\xc3\xa9 et de l\'int\xc3\xa9r\xc3\xaat \xc3\xa0 travailler en \xc3\xa9quipe;

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Who is Volkswagen St-Bruno?Founded in 1985 and established in Quebec since 2015, the Dilawri Group continues to build on a history of excellence as Canada\'s largest automotive group.Why work with us and what we offer?- Weekly salary with a bonus structure based on performance;- Stable, dynamic and dedicated team- Pension funds after 1 year;- Excellent group insurance including dental, medical, life, travel and extended health.- Ongoing training provided;- Opportunities for career advancement and internal promotion;- Attractive employee discounts;- Many social activities throughout the year (5@7, Christmas Party, BBQ Dinner, etc.)Main responsibilities:- Identify the customer\'s need for vehicle maintenance and repair;- Offer and promote various after-sales services and preventive or maintenance services;- Provide customer service advice;- Establish a relationship of trust with customers;- Evaluate the cost of maintenance, write a work order and follow up on it;- Carry out related tasks or those requested by the service manager.Required Qualifications and Skills:- Relevant experience in sales and customer service;- Interpersonal skills, excellent customer service and a passion for sales;- Ability to work under pressure;- Professionalism, courtesy and neat presentation;- Excellent interpersonal and negotiation skills;- Organizational skills and attention to detail;- Ability to work in a team environment to achieve common goals.Apply with IndeedVOLKSWAGEN ST-BRUNODepartmentSERVICEEmployment TypeFull TimeApply with IndeedRefer a CandidateFirst NameLast NameEmailPhone NumberNotification MethodEmailText MessagesBoth

Dilawri Group of Companies