Job Description

Community Relations Manager

Moncton, New Brunswick
Reference #SM-16550

The City of Moncton prides itself on being a welcoming community and one of the best places in Canada to work and play. A diverse business environment, with growing multicultural roots, Moncton is committed to bilingualism and providing the best quality of life for its residents. On behalf of our client, we are currently recruiting for a Community Relations Manager to join their team of dedicated professionals in Moncton, New Brunswick.

Reporting directly to the Director of Strategic Planning and Police Support Services, the Community Relations Manager will be the first point of contact for anything related to media and public relations. The position will work closely with all Codiac RCMP units and the J Division Communication unit to develop and deliver strategies, communications products, initiatives, and programs that support organizational priorities and objectives.

Principle Duties and Responsibilities:

Strategic Communications

• The incumbent will plan, craft, implement, and monitor communications activities designed for targeted audiences. Specifically, this includes writing communications content, coordinating digital content and strategies, and providing support and advice to all levels of the organization.
• Develops effective public relations and community outreach strategies.
• Conducts environmental scans to anticipate, identify, analyze, and provide recommendations on emerging issues and opportunities that require a proactive response from the Codiac RCMP.
• Creates and executes external and internal communication plans.
• Oversees and develops social media, public relations, and marketing campaigns.
• Implements media initiatives and produces any related communications collateral, such as messaging or briefing materials.
• Develops media pitches, press releases, newsletters, communication material and social media content including managing all social media initiatives on Instagram, Facebook, TikTok, and other relevant platforms.
• Collaborates with J Division Communication Specialist to develop strategy.
• Plans, organizes, directs, controls, and evaluates the design, development and maintenance of Internet and Intranet sites to manage an organization's Internet presence.
• Acts as Public Relations Account Coordinator on a variety of projects, liaising directly with PR Account Manager and occasionally clients with the support of a senior management team.
• Maintains appropriate network with media contact.
• Ensures information is disseminated to media in a timely and efficient manner.
• Contributes to the development of a professional corporate image and appropriate corporate visibility and develops strong relationships with external stakeholders.
• All other duties as assigned.

As the ideal candidate, you possess a minimum of three years' recent and relevant experience in writing and editing a wide range of communications products such as media lines, media releases, internal messages, and external products. Related experience in developing communications plans, coordinating projects or events, and providing strategic communication advice to managers or clients within an organization, is essential. Solid strategic and tactical communications skills, digital communications skills, media relations skills, ability to work independently and with a team, strong initiative, and an ability to work and manage multiple projects under tight deadlines, will be key to success in this role. A bachelor's degree in public relations, communications, marketing, journalism or in a related field is required.

Knowledge/Job Skills:

• High proficiency in digital communications and a proven ability to optimize presence on social media platforms (Facebook, Twitter, Instagram, LinkedIn, and Hootsuite).
• High level of critical and logical thinking, analysis, and/or reasoning skills to identify underlying principles, reasons, or facts.
• Excellent customer service skills.
• Demonstrated ability to apply new technologies to support and enhance a wide variety of communications initiatives.
• Strong organizational, time, and project management skills to prioritize multiple projects simultaneously and meet changing priorities, workloads, and deadlines (required).
• The ability to demonstrate initiative, sound judgment, and attention to detail.
• The ability to handle and process sensitive information in high pressure situations.
• The ability to anticipate issues and protect the organization's reputation.
• The ability to be enthusiastic, flexible, and creative while embracing challenges.

Language:
Superior professional level communications skills (comprehension, oral and written) in both French and English, with a minimum of Advanced (3) Level as per the Province of New Brunswick Linguistic Standards is required.

Technical:

• Proficiency in Microsoft Office applications and Adobe, and other related tools.
• Must have and maintain a valid Class 5 New Brunswick driver's license.

Contacts:
The ability to interact well with, and respond to, inquiries from all levels of staff and from residents; and work with various clients and draw out the important information needed from them in order to get messages across clearly and effectively.

Supervision:
No supervision of other employees is required.

CONDITIONS OF WORK

The incumbent is expected to:

• Travel domestically and internationally.
• Work flexible hours on short notice, and moderate physical demands. Very high mental and visual demands. Medium travel requirements. Ability and willingness to work extended hours and beyond the five (5) day work week when need arises.
• All employees must comply with Council and Corporate adopted policies. (i.e. Attendance Management, Respectful Workplace and Health and Safety)
• It is a condition of employment that the incumbent must be of the highest integrity and character and will be subjected to RCMP security screening. This involves background and character investigation of successful applicants and their immediate families. This is required prior to the necessary level of security clearance being granted for this position. Must maintain necessary RCMP security clearance requirements for this position throughout the duration of employment. Similarly, the incumbent's use of all police information will be in accordance with RCMP policy, regulations and directives. Since the work is of a confidential nature, the incumbent must be prepared to undertake an Oath of Affirmation of Secrecy.

To express interest in this opportunity please apply online directly by clicking 'Apply Now' below.

If you have any questions, please contact Brittany Beale, Consultant, at bbeale@kbrs.ca or Scott McGaw, Partner, at smcgaw@kbrs.ca. If you require accommodation to participate in the recruitment process, please let us know.

Meridia Recruitment Solutions connects leading organizations with top talent by building strong relationships and creating ideal matches with candidates because we are only successful when you are. We appreciate your interest in this opportunity.

To learn more about Meridia Recruitment Solutions, our job opportunities, and career advice we invite you to explore our site and subscribe for career alerts.