Job Description

All Candidates must be fully vaccinated against COVID
Wage: $26.44 per hour
Part Time: 20 hours per week (week days, during business hours)
Term: This Assignment goes to March 31, 2023 with potential for extension
Position Summary:
The role of the Community Engagement Coordinator during this term assignment is to work with all community stakeholders where Alpha House operates its programs in Lethbridge to identify areas of concern, and garner positive relationships with neighbours, Community Associations, Community Resource Officers and local businesses for long-term impact. Creating a process for ongoing open dialogue and recommendations on ways to improve community safety for both clients and neighbours will be an important aspect of this positon, as will ensuring that Program Managers and Team Leads feel supported in this work. A key objective of this assignment is the ongoing maintenance of our community database to track engagement and public sentiment.
Responsibilities (but not limited to):
Foster and maintain excellent relationships with community partners and actively build community connections with the broader community
Liaise with community agencies and businesses, advocating on behalf of Alpha House and our clients
Coordination, promotion and administration of community engagement sessions and meetings
Identify, map, track, and provide reports on community and stakeholder interactions, interests and issues, including preparing and sharing issue tracking tables
In collaboration with Program Managers and Team Leads, Identify and assess overall community engagement issues/concerns and create information and educational sessions, and scripts to address them
Conduct environmental scans of community stakeholders, and update contact database
Understand and incorporate emerging trends, as well as best practices and industry professional standards, around community concerns
Act in a professional, non-judgmental and caring manner with all clients and serve as a role model.
Maintain clients' confidential data, ensuring confidentiality per privacy policies and Alpha House policies and procedures
Collaborate with all programs within Alpha House
Provide immediate response to community relations issues or situations
Attend community association, and neighbourhood association meetings (frequently on weeknights)
Provide support with Alpha House community events
Support internal communication efforts among Program Managers to understand what is happening in all the programs so as to highlight our work in website copy, collateral, and social media
Qualifications:
Completion of, or near completion of a Communications or Public Relations Degree/Diploma, or equivalent, from a public post secondary educational institution
Preference will be given to those with 2 or more years' experience in Community Engagement
Knowledge of Community Development and Engagement
Possess highly developed written, verbal, and interpersonal skills with experience in presenting to groups
Self-directed; ability to take initiative, persistent, empathetic and personable
Training in, or excellent working knowledge of all Microsoft software applications;
A desire to work in the space practicing harm reduction, involving vulnerable individuals with addiction issues
Strong interpersonal communication skills and the ability to communicate with discretion and maintain confidentiality of clients
Must be tolerant, non-judgmental with a high degree of compassion and empathy towards the homeless and those struggling with addictions and or mental health
An understanding and appreciation of the Protection of Persons In Care Act
Position Requirements:
Proof of being fully vaccinated against COVID
Class 5 (Non GDL) driver license
A vehicle that can be used for business purposes
Be able to lift items up to 25 lbs
Able to provide a Vulnerable Sector Search, valid within the last six months, that does not contain any results material to the position
FOIP Certification
"It's your Move" training, or equivalent Lift training
Be able to work some weekends, evenings and early mornings