Job Description

Posting Closes On: May 16, 2023

Compensation: $56,593 - $70,741 base salary per annum

Servus Credit Union is Alberta\'s largest credit union and is ranked #1 in Canada on Forbes\xe2\x80\x99 World\xe2\x80\x99s Best Banks list for 2022! Driven by cooperative values, one might even say we\'re member-obsessed \xe2\x80\x93 because helping our members feel good about their money through improved financial fitness builds better lives and stronger, more resilient communities.

Propelled by our aspirational values of being smart, gutsy and driven, Servus is growing, enhancing member and employee experience and shifting to a culture where we can easily deliver our best.

We\'re looking for top talent to join our Communications team as the Communications Coordinator!

Reporting to the Manager Reputation and Story, and supporting a team of senior communicators, you are a key contributor to a variety of projects and initiatives from across the Communications Division, including internal, external and member communications. With a heavy focus on writing, you play an integral role in bringing the Servus story and brand to life across internal and external channels.

Through coordination and implementation of communications plans and tactics, as the Communications Coordinator, you will have a hand in a wide variety of projects and initiatives from across the Communications Division. In particular, you will support the efficacy of Servus\'s Intranet while providing communications support to a variety of strategic initiatives from across the organization. You will also support efforts to proactively manage and share the Servus story across external facing channels.

Providing coordination and logistical support to initiatives within the Division, including townhalls, events and executive speaking opportunities enables the team to be efficient and effective. You have the opportunity to support and lead special projects, and to provide support to the Vice President Communications.

More specifically, the scope of your responsibilities will include:

• Creating content for a variety of communications channels as assigned, including website, social media and (in particular) the Servus intranet.
• At the direction of the Intranet Lead coordinating/supporting ongoing upkeep and governance of the Intranet, including writing/creating content.
• Supporting efficacy of internal communications channels and acts as the "resident expert" on Servus\'s Yammer communities for employees
• Provide back-up support for content-related roles, including posting to social media and the Servus website
• Supporting monitoring and reporting with the division by compiling analytics and updating reports
• Helping ensure Crisis Communications Plan and protocols are current and support ongoing evolution of Servus\'s approach to crisis response

Requirements

To qualify, you\'ll need at least the following:

• Minimum 2 years of communications experience
• Strong writing skills
• College diploma or university degree related to public relations, communications or journalism or a related discipline

Although not required, the following experience and education/certifications are valuable assets:

• Knowledge of publishing to intranets, and using Microsoft 365 applications (Yammer, Teams and SharePoint in particular)
• Experience and/or training in graphic design and/or video production for communication
• Experience working within a large/complex organization
• Experience working in a cooperative / member-based organization

Most importantly, we\'re looking for candidates who align with our values. We live our values in how we do business. We\'re not afraid to be different \xe2\x80\x93 in fact, we embrace our differences. We have a spirit that motivates us to give our best service to members every day. It\'s our values that attract many people to Servus \xe2\x80\x93 and keep them with us. We embrace our culture and heritage, and we pride ourselves on our strong commitment to the communities we serve and our efforts to build and maintain member loyalty. If this sounds like you, then we encourage you to apply!

Benefits

By creating a healthy and inclusive work environment and providing employees with the tools and supports they need, we help our employees achieve their potential.

Servus is committed to providing a great place to work, and we invest in our employees by ensuring they have:

• Volunteer program that includes time off to support the initiatives you support
• Leaders who are passionate about developing their employees to grow their careers
• Learning & Development team who support career development through financial support of external courses and designations
• Annual Corporate fundraising events
• A supportive and engaging working environment
• Benefits that lead the field
• A total rewards strategy that includes recognition for a job well done
• Learning options that support lifelong learning and career-building opportunities
• Opportunities and support for volunteering in local communities and abroad
• Support for employee fundraising through our annual corporate fundraising events and through several less formal initiatives led by our employees
• Servus Employee Resource Circles, including Pride Employee Resource Circle, South Asian SERC, BIPOC SERC, Pride Employee Resource Circle (PERC) and Diversity Equity Inclusion and Belonging (DEIB) Council

Here are some of the benefits that our employees love:

• Financial benefits available immediately (reduced Loan and Credit Card rates, etc)
• Matched Retirement Savings program (Servus matches what you contribute)
• Annual flexible spending account to purchase additional health or personal wellness items
• More than Alberta standard vacation time to start and vacation purchase program for those years when you need more time off
• Incentive pay program
• Full package of health and wellness benefits

As Servus, our employees are also members. This means you\'ll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the services we provide \xe2\x80\xa6 with a few additional perks!

Imagine working for an organization that values diversity and inclusivity, and where everyone collaborates for your success. If you want to join a team of community leaders passionate about making an impact, apply now!

Next Steps

Click on the link below to apply for this amazing opportunity. If you\'re shortlisted, you\'ll hear from us after the posting closes. Should you require an accommodation during the application and selection process, send us a quick email at with the position and location you\'re interested in. Thanks for applying with Servus Credit Union; we look forward to learning about you and your experience!

Servus Credit Union is an equal opportunity employer and employs personnel without regard to race, color, ancestry, place of origin, religious beliefs, gender, gender identity, gender expression, age, physical disability, mental disability, marital status, family status, source of income, and sexual orientation.

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Servus Credit Union