Job Description

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**OPEN TO MCGILL STUDENTS ONLY**
Hiring Unit:
International Student Services (ISS) supports the growth, progress, and success of all international students (including visiting and exchange students) at McGill and aims to ease their transition to a new university, a new home and a new country. They provide a range of services and resources for international students including orientation webinars, immigration advising, health insurance guidance, and social and cultural programming and events.
Position Summary:
Under the supervision and guidance of the Manager of Student Development & Communications, the incumbent is responsible for the day-to-day management of the International Buddy Program, including responding to inquiries from participants, recruiting volunteers, and improving the matching software. The incumbent will also draft ISS communications materials; update the ISS website as requested; communicate with current & incoming students according to the Communications Plan; and assist with event planning & logistics and front-line duties as needed.
Major Duties and Responsibilities:
- Responsible for the day-to-day operations of the International Buddy Program. In consultation with the Manager,
Run recruitment campaign to attract new volunteers to the program
Participates in the migration to a new Buddy Platform
Manage volunteer & new student applications and answers queries
Host webinar training sessions for new Buddy Program volunteers
Match volunteers with new students and promptly resolves any match conflicts
Send updates and reminders to volunteers re: milestones
Assist in the creation and dissemination of Buddy program communications materials:
Assist in the design and printing of posters, flyers, and promotional materials related to the Buddy Program
Review ISS website for accuracy and proposes improvements/updates, especially all pages & content related to the Buddy Program
Monitor the Buddy Program Facebook group weekly
Ensure that Buddy volunteers work is reflected in their co-curricular record.
- Assist in the creation and dissemination of ISS communications materials:
Communication with newly-admitted students:
Update Pre-Arrival Orientation webinar pages, presentations, and link documents
Event registration:
Create registration forms on the ISS website,
Link to other pages as appropriate,
Download registration lists and updates attendance statistics spreadsheet,
Close registration at appropriate dates, undo links & deactivate forms
Assist in the design and printing of posters, flyers, and promotional materials
Review ISS website for accuracy; propose improvements and makes updates
Monitor and update ISS social media as requested by the manager
- Orientation:
Work with Manager to plan events, including
ISS Meet & Greet and Resource lounge
ISS Info sessions and ISS Social events
Fall Welcome Reception / Winter Brunch
Bitesize MTL
- Assist with front-line duties as needed.
Other Qualifying Skills and Abilities:

• Experience working with international students as well as student volunteers.
• Heightened awareness of international students needs and issues, and solid understanding of intercultural communications.
• In-depth knowledge of McGill services and resources.
• Ability to exercise tact and diplomacy, and respect the privacy and confidentiality of student communications and interactions.
• Ability to manage print and web communications, including social media platforms - Instagram & Facebook.
• Must possess exceptional organizational skills and show attention to detail.
• Must be comfortable multi-tasking and managing multiple deadlines.
• Proven ability to work autonomously and as a member of a team.
• Ability to take initiative and problem-solve.
• Excellent spoken and written English.
• Knowledge of French and English: McGill University is an English-language university where day-to-day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level 4 (Fluent) on a scale of 0-4
• Experience with web design skills an asset (e.g. WMS, Drupal, HTML).

Learning outcomes/skills students can expect to develop in this role.
Students will:

• Develop professional confidence in an office setting
• Gain strong web and social media skills
• Develop multi-tasking skills and the ability to manage multiple deadlines

Hours: 20 hours a week June 1 - Aug 31 and 15 hours a week Sept 1 - Dec 31
Expected Start Date: June 1, 2024
Minimum Education and Experience: High School Diploma 2 Years Related Experience
Hourly Salary: (AMUSE C) $16.06
Estimated Number of Work Hours per Week: 15 (Part time)
Position Start Date: 2024-05-02
Position End Date: 2024-12-31
Deadline to Apply:
McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, .