About Us: Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.
At Gallagher, you can build a career whether it\xe2\x80\x99s with our brokerage division, our benefits and HR consulting division, or our corporate team. Responsibilities:
Gallagher is seeking a Commercial Claims Specialist in our GTA region. Reporting to the Director, Commercial Insurance - GTA the successful candidate will be part of the Ontario Region Claims Team, providing Gallagher clients with exemplary claims service and advocacy, maintaining and exceeding the service standards of the Gallagher Claims Department. Your positive outlook and professionalism are prerequisites to work with our dynamic team.


How Will You Affect the Business?

• Intake of Commercial client\xe2\x80\x99s new claims and reporting to the insurance company Provide claims counselling as required to the insureds in a professional and compassionate manner
• Advocacy on claims, as necessary, on client\xe2\x80\x99s behalf with insurers
• Data input using the EPIC Broker Management System Maintain, organize and update client files, including Word summaries and Excel spreadsheets
• Provide up to date Claims summaries and/or specific claim information to Client Solutions Team colleagues as requested
• Communicate with Client Solutions Team, adjusters and insureds with respect to open claims Liaise between insured and insurance carrier during settlement negotiations when required Document and action incoming communication in a timely fashion Attend occasional client meetings as requested by management
• Attend company sponsored seminars and educational activities needed to maintain product knowledge and expertise, and participate in projects at management\xe2\x80\x99s request

Qualifications:
Education & Requirements

• Claims Adjusting Experience or Commercial Broker including Claims Advocacy Experience an asset Completion of post-secondary education an asset RIBO, CAIB, CIP designations an asset or courses completed towards designations
• Prior Commercial Insurance and/or Claims experience required Client service and/or advocacy experience an asset Comprehensive and effective verbal/written communication skills
• Excellent time management and organization skills
• High attention to detail and accuracy Ability to multi-task between a variety of tasks, projects, and deadlines Proficient in Microsoft Office products Experience with EPIC and/or an electronic filing system an asset

Location, Travel & Work Environment: This role offers the flexibility to work in a hybrid work environment, and can be based out of any one of our GTA offices (Markham, Toronto Downtown, Mississauga).


Occasional travel to Gallagher GTA offices is required on an as needed basis.


Contract Role: This role is a 13 month contract, with potential for extension.


We love to have fun and cultivate an enjoyable working environment. We have an active social club along with a service recognition program which ensures we share and celebrate the successes of our employees along with rewarding our employees for their achievements. We offer a diverse learning environment that challenges you to build on your strengths and to create new ones. We provide career pathing and advancement opportunities for our hard-working and dedicated employees.


We are an equal opportunity employer which values diversity in the workplace. As an equal opportunity employer we support and are happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.


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