Collections Specialist
Job Description
Robert Half is actively searching for a Collections Specialist with a positive attitude. This Collections Specialist position in the Toronto, Ontario region is a long-term temporary opportunity. If you are actively looking for a new opportunity and want to continue building your career as a finance professional, apply today!
Your responsibilities
- Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries
- Comply with all rules and regulations established by the Federal Fair Credit Reporting Act
- Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment
- Manage inbound and outbound collections calls and correspondence
- Ensure payments are processed
- Catalog all customer payments to the correct reports
- Direct all billing and reporting activities in accordance to deadlines
- Oversee and update customer files to ensure data consistency
- Ensure bankruptcy filings are processed in the correct manner when received
Requirements
- Excellent oral and written communication skills
- Ability to survey and make decisions regarding customer accounts
- 2-3 years of prior high volume collections experience
- Experience using accounting software
- AA or BS/BA in Accounting preferred
- Comprehensive knowledge of Enter Vendor Invoices
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Job Detail
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Job IdJD2064466
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationToronto, ON, Canada
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EducationNot mentioned