Job Description

About the Job:

Reporting to the program manager, the CMHC, Integrated Seniors will be responsible for supporting adults over the age of 55 experiencing complex physical, mental health, and medical concerns, who may also be without appropriate housing.


Their main goal is to provide education and support to clients to address issues of isolation, safety, crisis prevention, and overall wellness.

Duties and Responsibilities:

Interview clients and their families in the appropriate care setting Obtain and document assessment information utilizing approved procedures, forms, and consents Identify high risk factors, barriers to goals, and strengths that will assist the client in achieving goals As appropriate, develop an accurate, written, care plan which identifies a variety of methods to meet the client needs Identify community resources and incorporate them into the plan Complete assessments to guide and support service, such as, OCAN, InterRAI Cha, falls screener, risk assessment Develop a comprehensive case management plan that addresses all pertinent areas of the assessment Support with housing stability Provide clients, caregivers, and health service providers with appropriate supplementary information as needed Act as a client advocate with care givers, families or agencies providing care Attending meetings as scheduled Follow organizational Infection Prevention and Control policies and procedures, and safe use of Personal Protective Equipment at all times Work from an equity, diversity, and inclusionary lens with clients and colleagues Understand and be able to integrate a philosophy of client-centred care into daily responsibilities Demonstrates a strong commitment to quality care and service delivery based on SHIP's Mission and Values Ensure appropriate records are kept and make sure that statistical information is maintained as per agency standards Adhere to agency Health & Safety Program and the Client Safety Framework in the promotion of client safety Perform additional duties as required/delegated by Management

Qualifications

:

Bachelor's Degree or Diploma in social work, nursing, gerontology; or a diploma in practical nursing or social services 2+ years' experience of case management experience or equivalent, preferably with the senior population Working knowledge of the provision of health care in a variety of settings is essential. Knowledge of community resources is required A clear understanding of the characteristics and problems of seniors with mental illness, and be knowledgeable about the various service models used to serve this populations is essential Knowledge of various computer programs i.e. Word, Excel, MS Teams, Outlook and the ability to learn new software is required Knowledge of MS Office Suite (Word, Teams, Excel, Power Point and Outlook) Excellent assessment, risk management, and consultation skills A valid Ontario Class "G" Driver's license and a vehicle with adequate insurance coverage is required Valid certification in CPI, CPR, First Aid, and Assist is mandatory

Reporting Function:

The CMHC, Integrated Seniors will report to the Program Supervisor. They will work with both internal and external customers and will interact with all levels within the organization. They will be a support system, resource, and advocator for the team and the Organization.


They will have no supervisory responsibilities

Working Conditions and Physical Requirements:

Hours are generally Monday - Friday, 8:30am - 4:30pm but additional hours may be required Requires flexibility to work evenings and weekends to meet client service needs Able to sit for prolonged periods of time Able to answer and communicate telephone calls and general computer use Able to lift up to 20lbs (product, documents, etc.) Vehicle travel to sites, meetings, appointments

Ship Values:

Compassion, Hope, Inclusive, Respect, Professional

About Us

Services and Housing In the Province (

SHIP

) is a Provincial leader in the broader public sector that builds strategic partnerships and programs that support the fundamental rights for Housing and Health Services throughout the Peel Region, Dufferin County, Region of Waterloo and surrounding areas.


Our commitment to increase quality of life through health services and housing supports that promote mental and physical health and wellness is at the forefront of every employee we hire. We value compassion, hope, inclusiveness, respect, and professionalism.


Our organization has supported the region for over 35 years and employs over 300 passionately engaged employees ranging from office administration, nurses, and service health specialists to housing specialists all dedicated to the community, clients, and families.

Accessibility

SHIP commits to ensuring that our organization is an equitable, diverse, and inclusive workplace that reflects our values as an organization and the diversity of those we serve. We are committed to providing equal opportunities to everyone and accept applicants from all backgrounds.


As an Organization, we strive to be equitable and inclusive in all that we do. Equity is a core value and we are committed to providing an inclusive selection process. We encourage applicants from equity-deserving communities including women, Black, Indigenous, other racialized groups, 2SLGBTQ+ persons, individuals with disabilities, and others who will contribute to and enrich the organization and its values. We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. When contacted for a job opportunity, please advise the People & Culture Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005, and the Ontario Human Rights Code to ensure you have access to a fair and equitable process



We strongly encourage all staff to acquire the seasonal Influenza vaccine and COVID vaccine based on Public Health recommendations. There may be occasions, based on risk and community safety, where SHIP may mandate vaccinations as a condition of employment.

Application Instructions

Interested candidates are encouraged to apply before November 5, 2025.

Why Work For Us?

Work-Life Balance

SHIP believes a healthy work-life balance is essential for both professional success and personal well-being. We strive to create a company culture that values and supports the well-being of our employees, while also pushing innovation in our organization

Our Vision

Quality Housing, Quality Services, Quality Lives

Our Mission

To increase quality of life through health services and housing supports that promote mental and physical health and wellness

Our Culture

Leader and innovative partner in the community. Our programs welcome employees into our caring, compassionate, and innovative culture. We listen; we know what it means, and why it matters.

Our Commitment

People are at the forefront of our success. Below are just a few ways our full-time permanent staff have personal and professional success:

Competitive Salaries with Annual Performance Reviews Comprehensive Health Plans Group RRSP (5% Employer Contributions) 12 Paid Health & Wellness Days 10 Paid Vacation Days 3 Paid Personal/Floating Holidays Generous Parental and Family Leave Learning and Development Opportunities Travel Allowances Employee Assistance Program Company Culture to be Proud of Possibility to Create a Real Impact

35+

Years focused on Clients, Tenants, Staff, and Families

4,000+

Clients and Residents served annually

17

Programs and Service offerings in Southern Ontario

300+

Dedicated, Respectful, Compassionate and Professional Employees



Please note that we use automated screening tools as part of our recruitment process and are reviewed to support fair and equitable hiring practices



Monday - Friday, 8:30am - 4:30pm

UNION | 37.5 hours per week