Job Description

Novacom Building Partners

is a Vancouver-based commercial general contractor specializing in tenant improvements ($1M-$35M) and base building projects ($5M-$20M). We're hiring a

Warranty & Service Manager

to lead post-construction support, manage minor service work, and provide occasional site coverage. This is a newly created, hands-on role that requires strong technical ability, client service skills, and a high level of

flexibility for varied hours

.

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Responsibilities

Work on projects throughout the Vancouver + the Lower Mainland Manage and resolve

warranty and deficiency

items for completed projects Perform light repairs (carpentry, drywall, patching) and coordinate trades Execute

small service projects

for returning clients Respond to

urgent or emergency site issues

, sometimes after hours Maintain accurate records in

Procore

and generate reports Ensure client satisfaction through timely, professional service Share insights with project teams to help improve quality and reduce repeat issues

Requirements

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Qualifications

5+ years of experience in commercial construction (Site Super, Foreman, or Technician role) Finishing Superintendent Experience would also be an asset. Strong hands-on skills and ability to self-perform basic construction tasks Excellent communication and problem-solving abilities Experience with

Procore

or other construction/project management software

Highly flexible schedule

, including availability for afternoon / evening work when needed Valid Class 5 Driver's License and clean abstract

Benefits

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Benefits

Competitive salary based on experience - $90,000 - $115,000 Company vehicle or vehicle allowance Comprehensive benefits package Career growth in a values-driven company * Positive, team-oriented work culture