Job Description

AprilVets Cole Harbour's experienced veterinary team is seeking passionate Client Relations Specialist

Company Overview

AprilVets Cole Harbour is an innovative small animal hospital dedicated to creating an elevated healthcare experience for our vet team, clients, and patients. As an independent, veterinary-led clinic, we are looking to foster long-term relationships with our team members. Our clinic boasts a warm and welcoming atmosphere where every pet, client, and team member feels valued.

Facility and Culture

AprilVets is excited to announce the development of a state-of-the-art, modern veterinary clinic in the vibrant community of Cole Harbour, Nova Scotia. Our thoughtfully designed facility fosters a welcoming, warm, and bright atmosphere for our team, clients, and their beloved pets. We are committed to cultivating a supportive and collaborative workplace that prioritizes your professional and personal growth, where your ideas are valued, and where we deliver exceptional care and a positive experience for pets and their owners. Join us in creating something truly special at AprilVets!

Opportunity

If you are a passionate Client Relations Specialist seeking a fulfilling career in a supportive and progressive environment, AprilVets Cole Harbour is the place for you. We value teamwork, personal growth, and the well being of our veterinary team. Join us in creating a positive change in veterinary medicine and making a difference in the lives of our patients and their devoted pet parents.

This is a full-time position for an experienced Client Relations Specialist.

Responsibilities and Qualifications:

Work experience as a receptionist or front desk staff strongly desirable Expected to be technically proficient - able to schedule appointments, manage patient records, and client communications through our veterinary software Coordinate with our veterinary team to ensure efficient patient flow Strong communication skills - expected to greet and communicate with clients in a friendly and welcoming demeanor Detail-oriented and able to multitask in a fast-paced environment Demonstrated ability to work well within a team and contribute to a positive work culture Strong organizational and time management skills Assist in administrative tasks as needed Preferable to have pre-existing knowledge of veterinary medical terminology, procedures, and protocols Honours the confidentiality of patient and client information A compassionate nature with the ability to empathize and interact effectively with clients and their pets

Social Media & Marketing

Proficient in posting and engaging on Meta platforms (Facebook and Instagram) Comfortable creating fun, on-brand content that reflects AprilVets' tone and values Bonus: experience with Google My Business, including posting content and replying to comments/reviews Access to and familiarity with Canva, using our brand templates and tools to design engaging posts Collaborate with the clinic team to capture moments that showcase our care, services, and community involvement

Compensation and Benefits:

Competitive compensation Attractive partnership retention plan Medical benefits 3 sets of company scrubs per year Employee discounts on veterinary products and food Generous opportunities for professional growth and development 3 weeks of paid vacation Paid sick days Opportunity to work in a supportive, encouraging work environment State-of-the-art equipment and a commitment to the highest standards of care

To Apply

If you are excited about the prospect of working with us, please reach out to us with your resume and a cover letter at ColeHarbour@aprilvets.com. We look forward to hearing from you and discussing how you can fit into our exceptional veterinary team!

Job Type: Full-time

Pay: $19.00-$22.00 per hour

Expected hours: 36 - 40 per week

Benefits:

Dental care Extended health care Paid time off
Work Location: In person