AprilVets Fredericton is an innovative small animal hospital dedicated to creating an elevated healthcare experience for our vet team, clients, and patients. As an independent, veterinary-led clinic, we are looking to foster long-term relationships with our team members. Our clinic boasts a warm and welcoming atmosphere where every pet, client, and team member feels valued.
Facility and Culture
AprilVets is excited to announce the opening of a state-of-the-art, modern veterinary clinic in the vibrant community of Fredericton, New Brunswick. Our thoughtfully designed facility fosters a welcoming, warm, and bright atmosphere for our team, clients, and their beloved pets. We are committed to cultivating a supportive and collaborative workplace that prioritizes your professional and personal growth, where your ideas are valued, and where we deliver exceptional care and a positive experience for pets and their owners. Join us in creating something truly special at AprilVets!
Opportunity
If you are a passionate Client Relations Specialist seeking a fulfilling career in a supportive and progressive environment, AprilVets Fredericton is the place for you. We value teamwork, personal growth, and the well being of our veterinary team. Join us in creating a positive change in veterinary medicine and making a difference in the lives of our patients and their devoted pet parents.
This is a full-time position for an experienced Client Relations Specialist.
Responsibilities and Qualifications:
Work experience as a receptionist or front desk staff strongly desirable
Expected to be technically proficient - able to schedule appointments, manage patient records, and client communications through our veterinary software (Digitail)
Coordinate with our veterinary team to ensure efficient patient flow
Strong communication skills - expected to greet and communicate with clients in a friendly and welcoming demeanor
Detail-oriented and able to multitask in a fast-paced environment
Demonstrated ability to work well within a team and contribute to a positive work culture
Strong organizational and time management skills
Assist in administrative tasks as needed
Preferable to have pre-existing knowledge of veterinary medical terminology, procedures, and protocols
Honours the confidentiality of patient and client information
A compassionate nature with the ability to empathize and interact effectively with clients and their pets
Compensation and Benefits:
Competitive compensation ($19-22/hr depending on qualifications)
Full-time hours (36-40 hrs/week) with option for 4 day work week
Attractive partnership retention plan
Medical benefits
3 sets of company scrubs per year
Employee discounts on veterinary products and food
Generous opportunities for professional growth and development
2 weeks of paid vacation
Paid sick days
Opportunity to work in a supportive, encouraging work environment
State-of-the-art equipment and a commitment to the highest standards of care
To Apply
If you are excited about the prospect of working with us, please stop by our location at 575 Two Nations Crossing or reach out to us via email with your resume and a cover letter at Fredericton@aprilvets.com. We look forward to hearing from you and discussing how you can fit into our exceptional veterinary team!
Job Type: Full-time
Pay: $19.00-$22.00 per hour
Benefits:
Company events
Dental care
Extended health care
On-site parking
Paid time off
Vision care
Work Location: In person
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