Job Description

Menkes Developments Ltd. is an award-winning, fully integrated real estate company involved in the construction, ownership and management of office, industrial, retail and residential properties. Founded in 1954, the company is one of the largest private developers in Canada, with a primary focus in the Greater Toronto Area. Menkes is known for its innovative, multi-disciplinary approach, superior design, and its expertise in large-scale mixed-used developments. The Company is regarded as one of the most trusted builders in Toronto, with a strong reputation for quality and customer service excellence. Past projects include the Four Seasons Hotel & Residences in Bloor-Yorkville, 25 York Street (Telus Harbour), and the two (2) million square foot Harbour Plaza/One York commercial retail complex located in the South Core Financial District. For more information about Menkes, please visit menkes.com and follow @MenkesLife.

About the Job:

We are currently seeking qualified candidates for a Client Relations Coordinator role on a temporary basis. The primary purpose of the role is to support all activities in the client enrollment process and ongoing management of the portfolio. You will be a point of contact for owners during the onboarding process, supporting them through our services and ensuring their investment is well-managed. The duration of this temporary assignment will be for six months with the possibility of extension.

Responsibilities

Support owner onboarding and engagement by responding to inquiries from new owners through the enrollment process, ensuring a smooth and positive introduction to our services. Coordinate client onboarding process, ensuring all necessary documentation is completed accurately. Respond promptly and professionally to service requests, liaising with third-party contractors and vendors to coordinate and oversee service delivery. Assist owners in transitioning their units to the Operations team for ongoing management. Provide administrative support through the entire process of client management, including records management, data entry and creation of management reports. Collaborate with internal teams to ensure client requests are fulfilled accurately and on time.

Qualifications

Completion of post-secondary education. 2+ years of progressive work experience in an administrative role. High degree of proficiency with web-based tools and applications including Microsoft Office (Word, Excel and PowerPoint), Photoshop and Acrobat. Proficiency in the use of rental management application, e.g. Buildium, DocuSign is an asset. Excellent communication skills. Strong aptitude for working with clients professionally and excellent customer service skills. Ability to contribute in a fast-paced, deadline driven team atmosphere. Availability to work evenings/weekends/holidays on occasion.
This is an excellent opportunity to build on your existing experience and enhance your skills in the growing field of rental suites management, working with premier rental properties.

Job Types: Full-time, Fixed term contract
Contract length: 6 months

Benefits:

On-site parking
Work Location: In person