Job Description

Marketing & Client Relations Coordinator

(Engineering, Oil & Gas, Mining, Metallurgy, Metal ind. background only)

Location:

Richmond, BC (Office-Based)

Company:

Precise Pipe Inc.

About Precise Pipe

Precise Pipe manufactures and distributes seamless and welded carbon steel pipe with an obsession for customer satisfaction, exceptional quality, rapid supply, and tailored solutions.
With over 60 years of expertise, we are a North American leader in steel pipe solutions, supported by our own mills, and a global inventory network. Our North American operations serve upstream and downstream oil and gas markets with OCTG, transmission, tailings, and facility line pipes, along with low-alloy pipes and pipe derivative products such as frac sleeves, perforating guns, and setting tools. Beyond energy, our non-oil and gas divisions focus on galvanized products and OEM parts.

Role Objective

The Marketing & Client Relations Coordinator is at the center of Precise Pipe's customer engagement. This hybrid role blends marketing strategy with hands-on customer service, ensuring that campaigns are not only creative but also grounded in real customer needs.

A key part of this role is leading and coordinating two dedicated graphic designers--turning ideas into campaigns, branding materials, and digital content that elevate the company's presence across multiple industries. By combining marketing expertise with customer-facing insights, this role directly drives growth, strengthens relationships, and ensures our brand resonates with every client touchpoint.

Key Responsibilities

Marketing

Lead and coordinate two dedicated graphic designers, ensuring creative projects are executed on time and aligned with company goals. Plan and manage social media content, SEO strategies, website updates, and LinkedIn Ads. Organize and oversee industry conferences, trade shows, and client events. Develop and implement customer relationship programs to deepen engagement. Create and distribute swag and promotional branding materials to enhance customer loyalty. Work closely with business development and outside sales to align campaigns with client acquisition and retention strategies.

Client Relations / Customer Service

Provide clients with routine updates on order production and logistics. Address and resolve customer inquiries. Escalate complex issues to senior customer care while maintaining ownership of customer satisfaction.

Qualifications

Bachelor's degree in Marketing, Communications, Public Relations, or a related field strongly preferred. 2-3 years of experience in marketing, communications.

Native-level English fluency with exceptional communication and copywriting skills.

Demonstrated ability to lead creative projects and coordinate with design teams. Strong organizational and coordination abilities with a focus on detail. Customer-first mindset with proven ability to build trust and manage relationships. Comfortable collaborating with business development and outside sales teams. Adaptable and eager to learn across multiple industries.

Compensation & Benefits

Salary Range: CA $55,000 - 80,000 per year, depending on experience and qualifications. Final salary confirmed following successful completion of the probationary period. Benefits: Full company benefits effective from the start of employment. Paid Vacation: Provided annually in line with company policy.

Personal Attributes

Strong communicator with excellent writing skills. Creative thinker who enjoys working with design teams. Professional, dependable, and able to manage multiple projects with deadlines. Collaborative team player with a leadership mindset. Adaptable, detail-oriented, and eager to grow in a dynamic environment.
Job Type: Full-time

Pay: $55,000.00-$80,000.00 per year

Application question(s):

Share your LinkedIn profile url? Have you worked in any of these industries (Engineering, Oil & Gas, Mining, Metallurgy, Metal or related) Have you obtained a Bachelor's degree from Canada in any of the following fields: Mechanical Engineering, Material Science, Civil Engineering, or Energy etc?
Experience:

Marketing & Communications : 3 years (required)
Language:

Native level English? (required) Mandarin (preferred)
Work Location: In person