Job Description

Across Canada, VetStrategy is a network of veterinary practices united by a shared purpose: healthy animals, happy owners. We bring this to life through three promises:

Our People Promise

- To be a great place to work.

Our Customer Promise

- To deliver world-class veterinary care, locally.

Our Sustainability Promise

- To be a force for good.
Guided by our values--

We Care, We Dare, We Share

--we prioritize well-being, embrace challenges, and foster collaboration. Rooted in passion and compassion, we support our people, patients, their families, and our communities. Humble and approachable, we achieve more together.

Join Our Growing Team at Clappison Animal Hospital!

Clappison Animal Hospital

is a thriving multi-doctor practice dedicated to delivering top-notch veterinary care to our beloved furry friends. We are currently looking for a compassionate and dedicated Registered Veterinary Technician to join our team.

We are looking to welcome a full-time

Client Care Receptionist

to join our

Clappison Animal Hospital

team. This is a great opportunity for an organized, motivated and empathic individual who loves animals and helping others!

About the Role

Responsibilities

Welcoming clients and patients arriving at the clinic Answering inbound calls on a multi-line phone system, tracking and scheduling appointment bookings for the clinic Placing outbound calls to clients for follow-ups and future appointment bookings Managing emails, voicemails and SMS for the clinic and client appointments Invoicing & billing, creating estimates for procedures and processing payments General cleaning duties included but not limited to ensuring the cleanliness of the reception area and common areas
Qualifications

2-year post-secondary degree Prior administrative, retail, hospitality or front desk experience is an asset Experience with multi-line phone system and scheduling system Personable with a strong customer focus Strong written and verbal communication skills Experience using Windows based systems and applications (Teams, Outlook)
Candidate Qualities

Energetic

: Being enthusiastic and lively in one's approach to daily tasks and activities

Punctual

: Consistently on time or early for shifts and meetings, displaying a strong sense of time management and reliability

Organized

: Having a systematic and structured approach to tasks and responsibilities, maintaining order and efficiency

Enthusiastic

: Displaying a passionate and eager attitude towards the profession, your patients and clients, showing excitement and positivity in pursuing goals and interests

One Team mentality

: Eager to be part of a team and work collaboratively to service our clients and patients

What We Offer:

Hourly rate from $17-22/hr, based on experience

Professional growth & development

Friendly and supportive work environment Continuing education allowance

+ access to exclusive webinars and CE events

Health and dental plus a fantastic EAP

, access to Telus Health telemedicine & loads of other benefit perks

RRSP package with matching

Be part of the

Oscar Fund

--help pets in need

AMAZING

medical and pet supply discounts

And much more!!

Job Types: Full-time, Permanent

Pay: $17.20-$22.00 per hour

Expected hours: 30 - 40 per week

Benefits:

Dental care Discounted or free food Extended health care On-site parking Paid time off RRSP match Store discount Vision care
Work Location: In person