Job Description

About Us

We are a busy veterinary clinic committed to providing top quality care for our animal patients and excellent customer service to their owners. Our friendly team works together to ensure a smooth, compassionate experience for all who visit us.

Job Responsibilities

Greet clients and their pets in a warm, professional manner Answer phone calls, schedule appointments, and manage email communications Check in and check out patients, process payments, prepare invoices Maintain accurate patient records, update files, and track follow?ups Communicate estimates for care and explain billing, services, treatments, medications Assist in maintaining a clean, organized reception area & common areas Occasionally help with basic support tasks (e.g. restocking, inventory, etc.) Work with veterinary software and point?of?sale systems
Skills / Qualifications

Prior experience in a customer service role; experience in a veterinary or medical setting is an asset Strong communication skills (verbal & written), friendly, and compassionate Ability to multitask, stay organized, and work well in a fast?paced environment Comfortable with computers and learning software (E.g. appointment & medical record systems) Professional demeanor, attention to detail, team player Availability for some evenings, weekends, and emergencies as needed
Benefits

Competitive wage, based on experience Paid time off / Sick days Employee discounts on veterinary services & products Opportunities for growth and continuing education Supportive work environment
Job Type: Full-time

Pay: $17.20-$22.00 per hour

Expected hours: 36 - 40 per week

Work Location: In person