Job Description

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals. At Intact, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can: shape the future of insurance, win as a team, and grow with us.




About the role




We’re looking for someone to join our growing team as a Claims Representative I, Subrogation.

As a Claims Representative I, Subrogation, your work will have a big impact on the investigation, negotiation and settlement of property and/or automotive physical damage subrogation claims. You will provide quality service and ensure prompt and eq-uitable recovery of claims in line with Corporate policies and standards.

What you’ll do here:

• Investigate losses with moderate complexity. Ensure prompt and equitable recoveries in line with Intact’s corporate policies and standards.
• Develop action plans for conducting investigations by determining necessary contacts, collection feasibility, and/or civil action in order to protect recovery on a claim.
• Analyze and document the claim file by collecting and securing appropriate reports and statements from third party adjusters, claimants, witnesses and any other parties or pertinent experts to determine damage, liability and opportunity for recovery
• Within established authority limits, negotiate with third parties, lawyers and insurers to settle claims. If necessary, formulate recommendations for further action.
• Provide quality customer service to external or internal customers. Answer queries relating to investigations and the claims process. Maintain effective communication channels with claims departments and liaise with adjusters, experts, management and other claims representatives on technical and administrative issues.
• Maintain productive business relationships with service providers. Monitor performance to ensure compliance with professional and corporate standards.
• Identify process improvement needs and recommend changes to policies or procedures to maintain quality service and competitiveness.
• Other duties as assigned.

Qualifications




What you bring to the table:

• Minimum 1-year auto, property, casualty and/or subrogation claims handling ex-perience
• University degree or college diploma and/or equivalent business experience
• CIP Designation (Chartered Insurance Professional) is an asset
• Excellent written and verbal communication skills
• Strong time management skills
• Superior negotiation and problem solving ability

Here are a few reasons why others have joined our team:

• An award-winning, inspiring workplace that supports its people and recognizes great work
• Stimulating, challenging projects and development opportunities to help you grow your skills and career
• A comprehensive financial rewards program that recognizes your success
• An extensive, flexible benefits package
• An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
• A $350 annual wellness account that promotes an active lifestyle

Flexible Work Arrangements We’re proud to support a flexible hybrid approach which gives everyone the best of both worlds. While there are no minimum or maximum time requirements, each team’s need for in-person connections will be different and there will be times you’ll join your colleagues at the office.




Closing Statement




We are an Equal Opportunity Employer If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs. Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada. This posting closes on September 6, 2022.




Referral Bonus




This role is eligible for employee referral bonus. #myReferrals1000