Claims Representative I Accident Benefits
Dartmouth, NS, Canada
Job Description
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As a Claims Representative I, Accident Benefits, you will be responsible for investigating Accident Benefit claims to ensure a prompt and fair settlement. Your experience and expertise in claims will help you deliver outstanding customer service while analyzing and acting decisively based on the facts. Your natural ability to negotiate, influence, prioritize, be proactive and think creatively on your feet will help you thrive in our collaborative and energetic culture. Location can be in either offices: Dartmouth, NS, Moncton, NB or St. John\xe2\x80\x99s NFLD. What you\xe2\x80\x99ll do here:
- Analyze and interpret insurance policy wordings to determine coverage and assess entitlements which are fair and equitable
- Communicate in a timely and respectful manner with the customer, claimants, lawyers and insurers to settle claims and report findings and settlements
- Conduct investigations and identify additional information such as independent medical examinations, customer medical or employment history required to clarify and/or justify a claim
- Collect reports and statements to determine liability and coverage
- Ensure all cases are clearly documented and meet any or all legislative requirements
- Team collaboration on process efficiencies
- Participation in team initiatives or projects as required
- Prior claims, insurance or customer service experience
- Knowledge of medical terminology and/or previous experience/education within a kinesiology or rehabilitation environment is considered a strong asset
- Ability to communicate and negotiate effectively
- Excellent written and verbal communication skills
- Strong analytical and decision-making skills
- Bilingualism in French and English, spoken and written, is considered a strong asset
- University degree or college diploma and/or equivalent business experience
- Completed, or are working toward, Chartered Insurance Professional (CIP) designation
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Job Detail
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Job IdJD2137948
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDartmouth, NS, Canada
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EducationNot mentioned