Job Description

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you'll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

In return, we'll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer. You'll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

About the role

We're looking for a Claims Assistant I to join our growing team!

You will be responsible for providing administrative assistance and front-line quality customer service in the settlement of insurance Claims.

What you'll do here:

• Prepare forms and correspondence to insurance clients, vendors and legal representatives.
• Manage file storage and retrieval process for closed files.
• Provide various administrative support such as photocopying, scanning, etc.
• Open new claims and assign appropriate claims adjusters.
• Process, coordinate, sort and distribute incoming correspondence.
• Process payments on claim files.
• Identify process improvements to management.
• Greet customers, as required.
• Process and post claims recovery cheques in our office, and make bank deposits when required.

What you bring to the table:

• College Diploma or University Degree with a background in accounting, or a combination of equivalent education and experience.
• 3 months to 1 year of work experience.
• Bilingualism (French/English) is an asset.
• Ability to consistently perform at a superior level with respect to both the accuracy and volume of work completed.
• Effective communications skills with an emphasis on providing great customer service.
• Strong computer skills or training with standard office applications including strong data entry skills.
• Strong ability to multitask and work in a fast-paced environment.
• Excellent problem solving and critical thinking skills.
• Ongoing commitment to self development.
• Eager to take responsibility for your and our success.

#LI-Claims

IN-ATL

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

Inspiring leaders and colleagues who will lift you up and help you grow

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact, belairdirect, or Johnson Insurance, please apply for this role on Contact People.