Job Description

Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You're in Good Hands" promise.
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Role Designation: Home-Based
Benefits to joining Allstate
Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back!
:
As a Claim Advisor, Theft, Fire & Vandalism, you will investigate, assess and negotiate theft, fire & vandalism auto claims, primarily over the phone.
Accountabilities:
Review & investigate theft, fire & vandalism auto claims
Investigate the customer's loss, determine liability & applicable coverages and settle the claim per the policy
Collaborate with the customer, our service suppliers (i.e. towing, repair shops), other insurance companies and law enforcement
Qualifications:
Minimum high school education or equivalent
Minimum of 1 year of auto claim adjusting experience is required
Superior Customer Service experience is required
Proficient keyboard skills and computer literacy
Highly motivated and able to work well independently
Enrolled in, willing to enroll in, or completion of CIP designation
Bonus Qualifications:
Call centre experience is strongly preferred
Fluency in other languages is an asset
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation please let us know and we will work with you to meet your needs.