Job Description

Job Summary:

We are seeking an experienced Clinic Receptionist / MOA to join our clinic, located in Chinatown. The ideal candidate will manage the front desk, ensuring efficient patient flow, exceptional customer service, and keeping a sterile and clean facility. The Clinic Receptionist plays a pivotal role in creating a welcoming atmosphere for patients, visitors, and staff while handling various administrative tasks to support the clinic's operations.

Responsibilities:

Greet patients and visitors in a friendly, professional manner, ensuring a positive first impression of the clinic. Manage incoming calls, schedule appointments, and direct inquiries to the appropriate department or staff member. Maintain patient records, ensuring accuracy and confidentiality in compliance with healthcare regulations. Coordinate patient check-ins and check-outs, verifying insurance information and collecting payments. Manage and organize patient appointments, follow-ups, and referrals efficiently. Assist in administrative tasks and data entry. Use Accuro, an EMR system, to handle patient flow. Collaborate with medical staff to ensure smooth patient flow and address any patient concerns or issues promptly. Uphold compliance with IPAC and PHIPA regulations. Ensure hygienic and sterile facilities.

Requirements:

A minimum of 1 year of experience as a receptionist in a healthcare setting or similar environment. Fast typer. Proficiency in Accuro EMR is strongly preferred. Due to serving Chinese patients, ability to speak Mandarin Chinese is a strong asset. Strong organizational abilities and attention to detail in managing administrative tasks. Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment. Ability to do injections or vitals is a strong asset Understanding of patient confidentiality and compliance with healthcare regulations. Additional certifications or training in healthcare administration preferred.
Job Type: Full-time

Pay: $18.00-$25.00 per hour

Benefits:

Paid time off
Experience:

Medical Receptionist: 1 year (required) Accuro EMR: 1 year (required)
Work Location: In person