Main Duties:
Reporting to the Director of Marketing, this position focuses on the customer perspective by promoting member loyalty, visitation and revenue, and executing SIGA\'s strategic marketing plan.
Responsibilities include: Planning, forecasting, coordinating, communicating and evaluating SIGA-wide promotions, special events and programs. Assisting with managing SIGA\'s brand image, reputation, and advertising standards. Providing customer solutions to moderately complex or escalated issues. Conducting timely research and analysis to maximize the profitability and effectiveness of promotions, programs, and special events. Maintaining policy and procedure documentation for marketing and guest services departments. Detecting and recommending opportunities to improve the effectiveness of internal controls, accuracy of records, and efficiency of operations. Implementing approved policy and procedure changes from development to roll out. Ensuring strict adherence to PIPEDA confidentiality legislation. Serving as subject matter expert, trainer and resource on multiple enterprise marketing systems. Supporting the management, organization, storage of and access to critical marketing information. Participating in other projects and activities as required, in support of marketing initiatives and priorities.
Conditions of Employment
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