Job Description

We are seeking an Office Assistant to help support our Office Manager & Employees with everything "front of house" related! In other words, you will wear many hats and ultimately help with the overall smooth functioning of the net2phone Canada office!

What we do.

We are a VoIP telecommunications provider for businesses in Canada. We supply a communications solution aimed at improving the way Canadian organizations connect - our solutions are available through your browser, mobile device, and desk phone.

Who we are.

Net2phone Canada is breaking down the pre-conceived barriers in Canadian Telecom.

We are a true Customer Success focused organization; which means doing our best to ensure our VoIP platform and communication services are tailored to our clients specific needs; and supported with speed, knowledge, precision and friendliness.

Providing the absolute best customer experience is always our top priority.

Forget the 45 minute hold times- we average 1 minute wait times to reach a live, Canadian based support specialist.

Join us and be a part of an evolving Canadian Telecom business- where you will internally support our teams to help fuel our growth.

• Do you love getting to know people?
• Are you adaptable and can change direction with ease when needed?
• Do you love overcoming challenges and solving problems?

• Can you manage multiple detail-oriented tasks without breaking a sweat?

What you'll do.

We are seeking an Office Assistant to help support our Office Manager & employees with everything "front of house" related! In other words, you will wear many hats and ultimately help with the overall smooth functioning of the net2phone Canada office! Some of your day to day duties will include:

• Assist with the Onboarding of new net2phone Canada employees
• Help employees with basic IT support- Laptop setup, email addresses & equipment issues
• Maintain internal inventory of laptops & hardware
• Assist with maintaining and updating all Office Protocols
• Be the point of contact for receiving all incoming and outgoing mail/package deliveries
• Greet and serve as the front receptionist for phones calls and visitors
• Manage ordering and handling of office supplies and hardware.
• Proactively search for vendors with better offerings
• Organize and coordinate special events (Remote & In Office)
• Support Facility related issues; ie. cleaners, alarm system, renovations etc.
• Act as a backup point of contact for the Office Manager

What you need to be an Office Administrator with us.

• 1-2 years of customer or administrative experience
• Outstanding organizational skills with a strong attention to detail

What we offer.

• Join an amazing team culture who values work life balance.

• Accessible team socials (virtual and in person).
• Learning opportunities and growth.

Job Type: Part Time, Casual. 16-24 hours weekly.

Work Setting: This will be an in-office position.

Net2phone Canada welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.