Job Description

LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.

Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.

Make a difference - join the LifeLabs team today!

Reports to: Manager, Clinical Services

Purpose of the Role The Medical Office Administrator is accountable for the effective and efficient coordination of the patient workflow (or patient care) relating to the medical practitioners and other clinical staff in the LifeLabs Clinical team, in addition to the provision of administrative support to the team. The Medical Office Assistant will liase with various LifeLabs multidisciplinary departments in order to get various tasks done.

This is a casual temporary part-time role for weekends for 12 months.

Core Accountabilities

• Create and maintain accurate medical records in an Electronic Medical Record, in order to support the clinical team, which includes but is not limited to nurses, nurse practitioners and physicians.
• Facilitate positive report call out for the Clinical team by organizing files in applicable software (e.g.: EMR, LaunchPad). This may include scheduling appointments and ensuring effective communication.
• Answer phone calls and deal with inquiries from customers.
• Prepare and maintain reports and documentation, as required.
• Ensure controlled documents and records are maintained according to accreditation requirements.

Minimum Qualification and Skills

• High School Diploma
• Medical Office Administrator certificate or training would be considered an asset
• 1 year of previous administrative experience
• Good communication skills
• Well versed with MS Office
• Should be available to work Satuday and Sundays only

#LI LM1 #INDEED

At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected.

In accordance with , the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email .

LifeLabs is committed to providing a safe environment for our employees, customers, and the communities we serve. We have been a leader throughout the COVID-19 pandemic regarding health and safety measures and have always put our employees and customers at the center of every decision that we make. As an organization in the health care sector, we believe the COVID vaccination adds a layer of protection that complements the extensive and necessary health and safety protocols that we have taken to date. With this in mind, we currently require all LifeLabs employees, contractors, students and volunteers to be fully vaccinated.

LifeLabs operates under a distributed workforce model, where employee flexibility is a key priority. Further information will be provided during the interview process on what this means for employees.

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