(can) Senior Analyst, Strategic Account Management

Mississauga, ON, CA, Canada

Job Description

Position Summary...


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This role is responsible for managing the success of Tier 2 Marketplace sellers to drive GMV and meet financial and operational goals. Candidates should be customer-centric, solution-oriented fast learners with a digital and data-first mindset and an entrepreneurial spirit.

What you'll do...


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This role drives Marketplace GMV for Tier 2 sellers to achieve business targets. The position involves analyzing weekly reports to influence decision-making and working cross-functionally with associates in Ecommerce, including Site Experience, Marketing, Marketplace Operations, Business Development, and Merchandising.




The role may involve triaging and managing partner support escalations to maintain trust and enable seller success. Additionally, this role may decide on top items to feature in various marketing tools and work with business partners to execute these plans. Developing and managing tactical action plans for site improvements to enhance conversion rates is also a key responsibility.




As an escalation point for all customer inquiries and requests, this role works with sellers to ensure customers have a great experience. Onboarding new seller partners to drive growth is another critical aspect of this role. The position may also handle additional responsibilities as needed to support overall business goals.


Qualifications



Advanced skills in Microsoft Excel and PowerPoint Strong communication abilities for data analysis and presentations to varied audiences Retail, Product, or customer service experience preferred Team player with a track record of driving sales and delivering excellent customer service
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Minimum Qualifications...


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Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...


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Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.


Primary Location...



1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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Job Detail

  • Job Id
    JD2872744
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mississauga, ON, CA, Canada
  • Education
    Not mentioned