Call Centre Agent (dufferin & Hwy 407)
Ontario, Canada
Job Description
Call Centre Agent (Dufferin & Hwy 407)
Job Order ID: 6869
Employment Type: Yearly Salary
Web Publication Date: 5/21/2024
Number of Positions: 2
Job Location: Concord
Brief Description:Our employer provides appliance repair services in Ontario for both residential and commercial appliances. They are an authorized service centre for key manufacturers in the region and are now looking for a Dispatcher / Appointment Coordinator to join our team.
Job Function:
- Answering phone calls and chatting with customers
- Booking appointments for service
- Follow up on repairs
- Post completion updates
- Update technicians on a daily basis
- Enter information to the database
- Issue Invoices and collect payments when needed
- Excellent written and verbal communication
- Ability to fast touch typing
- Touch typing
- Able to learn new software quickly
- Attention to detail
- Able to solve customer problems with a cool head
- Multitasker
- Always on time
- Adaptable
- Empathetic
- Positive Attitude
- Loyal
- Looking for long time employment
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Job Detail
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Job IdJD2302027
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationOntario, Canada
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EducationNot mentioned