Call Centre Agent Dispatcher (dufferin & Hwy 407)

Ontario, Canada

Job Description


Call Centre Agent Dispatcher (Dufferin & Hwy 407)
Job Order ID: 6869
Employment Type: Yearly Salary
Payment: $22-26/Hr
Web Publication Date: 11/22/2024
Number of Positions: 2
Job Location: Concord
Brief Description:Our employer provides appliance repair services in Ontario for both residential and commercial appliances. They are an authorized service centre for key manufacturers in the region and are now looking for a Dispatcher / Appointment Coordinator to join their team.
Job Function:

  • Answering phone calls and chatting with customers
  • Booking appointments for service
  • Follow up on repairs
  • Post completion updates
  • Update technicians on a daily basis
  • Enter information to the database
  • Issue Invoices and collect payments when needed
Job Requirement:
  • Excellent written and verbal communication
  • Ability to fast touch typing
  • Able to learn new software quickly
  • Attention to detail
  • Able to solve customer problems with a cool head
  • Multitasker
  • Always on time
  • Adaptable
  • Empathetic
  • Positive Attitude
  • Loyal
  • Looking for long time employment

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Job Detail

  • Job Id
    JD2349736
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $22 - 26 per hour
  • Employment Status
    Permanent
  • Job Location
    Ontario, Canada
  • Education
    Not mentioned