Job Description

Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone. This is a full-time position with opportunities for growth and advancement. Duties: - Handle inbound and outbound calls in a professional and courteous manner - Assist customers with product inquiries, order placement, and issue resolution - Upsell products and services to maximize sales opportunities - Utilize effective communication skills to build rapport with customers - Provide accurate and timely information to customers - Perform data entry and accurately update customer records - Analyze customer needs and recommend appropriate solutions - Maintain a high level of phone etiquette and professionalism Qualifications: - Fluent in English, both written and verbal - Bilingual in Spanish is a plus - Excellent communication skills, both verbal and written - Strong problem-solving abilities - Ability to multitask and prioritize tasks effectively - Proficient in data entry and computer skills - Previous experience in sales or customer service is preferred Benefits: - Competitive salary based on experience - Comprehensive training program provided - Opportunities for career growth and advancement within the company Join our team of dedicated professionals and make a difference in the lives of our customers. Apply today to become a valued member of our Call Center Representative team!

Job Types: Full-time, Part-time

Pay: $24.00-$27.00 per hour

Additional pay:

Bonus pay Commission pay Overtime pay Signing bonus Tips
Benefits:

Dental care Flexible schedule Life insurance Paid time off Vision care
Schedule:

Monday to Friday Weekends as needed
Work Location: In person